For water issues, it depends on the type of unit and the type of water problem.For example, in SFR, there is only one tenant and that tenant is instructed by me as to the location of the main water shut-off.

I just have 5 standard messages: Initial welcome, check in instructions a week before they arrive, a quick check-in the morning after they arrive and check out instructions the night before they leave.I use Pricelabs to automate my pricing (although Vrbo isn't fully automated yet).  

There's a diverse economy with banking, manufacturing, healthcare, tech, real estate, along with other industries, which means the local economy is more robust than what you would find in other parts of the country.CLT has had constant population growth for quite a while, which means continual demand growth for housing.

Providing clear instructions and specifications helps prevent misunderstandings and ensures that everyone is on the same page.

@Zachary DealIn the Tahoe Reno, NV market we are seeing more interest in MTR because of the influx of tech and manufacturing jobs with Tesla building the Semi-truck factory, Panasonic building batteries, and Redwood Battery recycling the batteries.

All complimented with Amazon fulfillment centers, google, and more tech manufacturing jobs.The bad reputation of “Detroit” comes from OOS investors wanting sub $40,000, D class properties.

Are your instructions included in the contract?  

Instruct you tenant to LEAVE THE HEAT set at 68, assuming she has her own thermostat, this is how boilers work. 

A "Catchy Brand" is great, but you can't manufacture demand for storage.  

I'm not sure what you mean by "normal", but if there is an item in the house that requires annual service, such as a pool or well, and the owner includes these instructions in their management agreement, we just build a schedule for this in our software.