For example if you already have a nest thermostat I personally would recommend getting their other smart devices to manage on one app. 

Some of them have laws stating how low or high a thermostat can be legally set to.

Quote from @Dawn Harris: @Andrew SteffensWe are fine with the regular maintenance charges for pest and pool but the other charges like drain and dishwasher or thermostat reset, these kinds we see almost every month.

A 5–8% discount (or even less, depending on the market) should be plenty to make it appealing without giving up too much margin.You could also test other incentives that don’t affect rent as directly, like offering a rent freeze after 12 months or including a small upgrade (new appliance, smart thermostat, etc.).

Our best results have come from being really transparent with tenants and offering small upgrades around renewal time — things like ceiling fans, smart thermostats, or landscaping touches.

The heat would rise and shut off the upstairs thermostat, causing the upstairs bedrooms to get cold.The downstairs unit was a small one-bedroom, and the fireplace would heat the living room to the point where it was concerning from a temperature and CO2 perspective. 

A heating thermostat has a differential; the temperature difference between beginning and end of cycle.

The thermostat issue is worth fixing right away.

Adjust the thermostats? 

Reactive Problem-SolvingOperators know problems are inevitable — so they design response systems in advance.Maintenance Matrix: Document common issues (WiFi reset, HVAC troubleshooting, breaker panel locations) with photo guides stored in a digital binder accessible to staff/guests.On-Call Vendors: Build a bench of reliable local contractors (plumber, electrician, cleaner, handyman) with pre-negotiated response times.Tech Monitoring: Use smart sensors for noise, water leaks, and thermostats to prevent issues before they spiral.Communication SOPs: Response time targets (under 5 minutes for urgent issues, under 30 minutes for minor concerns).System: Crisis Playbook Binder — a digital + physical binder with scripts, vendor contacts, and SOPs for every common guest problem.6.