I know I never got an apology for losing our family nest egg. 

I could easily offer a 5.75% for a lot less than 3 points but they get laser focused on the rate they miss all the junk fees, and broker fees, and origination charges, and points.To your point though, speed is important, but even more important than that, to me, is actual ability to close. 

I do not know how they sleep at night losing that kind of money.

Folks who don’t have any experience in real estate tend to lose money at first, in my experience.

Losing $8,000 to $10,000 in value on a property is a 'rounding error'.A property can easily gain or lose $10,000 in value if you consider inflation.I would only be concerned if the fundamentals of the city have changed from the time of purchase.In the future, I would not buy a 1/1 and 2/1 duplex.

You’re not making money or saving money by losing money on an STR. 

Its a lot of work and you can easily open up a can of worms easily in renovations.  

They should easily be able to provide you the punch list.

I saw a handful where the investor was able to exit for even or small profit and I saw then about 20 losers that ranged from the investor losing it all or some portion. 

Usually budget related.....even as a GC you can still easily go over budget.