This should automatically happen if your escrow company is owned by the title company or if you use a closing attorney.

Quote from @Maya Jones: This type of thing is like trash companies, you will hear it right away from your tenants if their car is blocked in by snow.

I'd encourage any investors (with positive or negative feedback) to contribute.https://investclearly.com/sponsors/mc-companies

You’re the customer.

Excellent customer service.

Could you please recommend a company to take a look at it?

Quote from @Erik Estrada: Quote from @Jason Wray: Erik,I am not sure and would never talk in a bad way about any business unless I used them but in the last 8 months I have had several customers reach out to fix what they could not accomplish on really basic overlay issues.I have been seeing a lot of these other AI type LOS type companies drop the ball during the electronic Approve U style 1003/1008 deals that lack typical DU/LP findings.Back in the day we would target this type of company data to reach out and either help on the 6-12 month refinance or the aged leads.   

Denver is a great market and there are also several great PM companies here, just sayin! 

In my opinion this promotes bad customer service because the PM's only have so many hours in a day and very little support.

Their customer service was disrespectful throughout the process.To be fair, this company is based in New York, and maybe their standards or processes differ from those on the West Coast.