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Updated 3 days ago on .

User Stats

67
Posts
13
Votes
Britton Gammons
  • Property Manager
  • North Carolina Triad
13
Votes |
67
Posts

We Didn’t Set Out to Build a PM Company—Scaling Our Portfolio Forced Us To

Britton Gammons
  • Property Manager
  • North Carolina Triad
Posted

Hi Investors!

I'm Britton, and I am part of a team that started out building a rental portfolio and ended up running a property management company we never initially planned on creating.

I've worn a few hats over the years—leasing, renewals, operations, business development, and maintenance—and through it all, one thing became clear: most property management companies weren’t built for investors who want to scale and maintain quality. So we decided to take a different path.

A few years ago, we were scaling a SFR portfolio across multiple markets (North Carolina, Texas, and Oklahoma) —acquiring hundreds of homes with the goal of building a stable, long-term investment platform. Like a lot of investors, we partnered with local property managers to help us handle the day-to-day. But the further we scaled, the more we realized: most systems weren’t built to handle growth the way investors need.

Maintenance slipped. Leasing processes felt outdated. Resident communication wasn’t consistent. And most importantly, the data and reporting just didn’t give us confidence that our assets—and our reputation—were being protected.

So we built EPOC Property Management with a different mindset—one grounded in ownership, not just oversight.

- We’ve actually sat in the investor seat—so every decision is made with asset performance in mind

- Our leasing, maintenance, and renewal systems are built to scale without losing the human touch

- We focus on proactive resident engagement to reduce turnover and drive long-term stability

- We're multi-state savvy—with processes built to stay compliant and consistent across markets.

Now, we’re managing not just our own portfolio, but for other investors too—especially those who want to grow without sacrificing visibility or control.

Just sharing in case anyone here is at that crossroads between self-managing, growing fast, or rethinking how to structure operations. Happy to trade notes, talk shop, or share some of the checklists and workflows that have made the biggest difference for us.

  • Britton Gammons
business profile image
EPOC Property Management
4.4 stars
314 Reviews