I just saw the the offer for promembers from Home River Group Property Management.
Have you used them, would you recommend them, and is it a good value?
I'm an out state investor looking for a reliable service that could handle various states.
Is this the same company from Podcast 265 with Andrew Propst? They sound really good but I have not used them. I would be curious to know what people think who have used them.
I am using them in Indianapolis for 2 SFH I purchased off of Roofstock. Direct message me if you like and I'll share my experience with them so far.
Ive used them in KC. I no longer use them. DM me if you want more info
I fired them last year. I had a rental that wasn't renting. When I finally got the keys, I found that it needed a decent amount of work that was not reflected in their reports. When I asked if they had ever been in the house, they admitted that they had not. It confirmed my decision to fire them.
I fired them 3 months ago and Im still waiting for them to return money they have held back for no reason. I keep getting the run around, just like when they were managing my properties. BP needs to be a little more selective on who they validate with their podcasts, as it was definitely a factor for me in choosing them. I wonder if @andrew probst can get his company to return my money
Home River ? Please stay away!
Here are my bitter experiences and why I was so desperate and even ready to lose $1100 to dump HRG.
We purchased this property at Memphis, TN which was already tenanted. We switched the PM to Home River. The very first day I received a call in the midnight from their maintenance team asking for clarifications. They called me directly since they could not reach the property manager assigned to this property. I was so annoyed… what is the point in having a PM and paying them monthly fees?!
After 2 weeks Home River emailed me just casually, the tenant had vacated 2 weeks ago. When I asked them why they did not know this earlier for which I received a response they sent a welcome letter to the tenant and kept mum. They claimed, this is their standard procedure!!
What??!! As a new PM don’t you visit the tenant or at the least give the tenant a courtesy call about the changes?
These were red flags to me and decided to terminate the contract immediately. In spite of their blunders they insisted on the early termination fee.
I recently switched my PM in Jacksonville, FL also. I found too many errors in their accounting statements and a wrong Schedule E.
I found another PM who are more economical, 100% transparent and much better control over the accounts.