Out of State Realtors not Responding

17 Replies

Greetings all,

Hoping someone can give me some insight. I'm a newer investor (1 property) looking to buy my first OOS state property. The realtors I've contacted so far have not been very responsive. What's going on and what can I do differently?

Much thanks.

@Jesse Stein

What type of message are you leaving with them. If you’re throwing out red flags in your message, they are less likely to call you back.

Are you pre-approved? Do you know what you want? Are you ready to buy?

Example good message:

Hi,

This is Jesse. I found your information on [referral source]. I am pre-approved for $x and want to buy a [property type] in [location] in the next [short timeframe]. Please give me a call back at 123-456-7890 when it is a good time to talk. Again, it’s Jesse at 123-456-7890. Talk to you soon.

@Jesse Stein would agree with Mason but also a realtor is there to guide you through the process so if this realtor is not responding (red flag) I would definitely consider finding a new realtor that will respond and value’s your time.

I would say the 80/20 rule definitely applies.  You do need to show them you are serious and able to buy, but they should be responsive.  That said, know you will need to talk to multiple before you find a good one.  I suggest using BP as a resource. 

I’m dealing with this currently. I have a realtor that is experienced and works with a PM and contractor, but days will go by without a response even when letting him know I want to put an offer in on a property. I understand if they are good they are busy, but I have lost one property so far and don’t want to lose another one.

I agree with @Thomas Corley that it is a two way street and they should be responding to you. There are many agents out there who don’t treat this world like a business. 
On another note, @Allen McGlashing I would move on from that agent if you can’t get a quick response and it’s negatively impacting you. 

@Mason Hickman

It makes it hard because as I said this agent works with the PM company I plan on hiring. For example Ill give him a property he will walk through and give me an estimate on the rehab and an ARV which is what I'm looking for to run my numbers, but out of 10 properties he's only done this maybe 3-4 times and I text him daily. Sometimes it takes a good 3 days to get back. As a new OOS investor he's ideally what I'm looking for. I just wish he was more responsive. Idk if I'm sounding too picky.

On the other hand I am also working with a rookie agent that gets back to me within hours and had walked properties for me, but it would require me to do a little more work such as getting contractors to give an estimate because this agent is newer doesn’t have experience with rehabs and such. 

I like the PM and now feel obligated to use their agent. 

@Jesse Stein @Allen McGlashing you guys should be setting your standards much higher...even top producing investment real estate agents should be responding quickly (within 1-2 hours)...and you should have a system setup for offers...they should go out within an hour or two of your request.

Stop working with agents that work at big brokerages like Keller Williams or HER...I know there is a bunch of these good ol' boy brokerages out there, but they are tools of the residential industry...not investment specialist for local markets...find a small local firm and start interviewing agents

Originally posted by @Allen McGlashing :

@Mason Hickman

It makes it hard because as I said this agent works with the PM company I plan on hiring. For example Ill give him a property he will walk through and give me an estimate on the rehab and an ARV which is what I'm looking for to run my numbers, but out of 10 properties he's only done this maybe 3-4 times and I text him daily. Sometimes it takes a good 3 days to get back. As a new OOS investor he's ideally what I'm looking for. I just wish he was more responsive. Idk if I'm sounding too picky.

On the other hand I am also working with a rookie agent that gets back to me within hours and had walked properties for me, but it would require me to do a little more work such as getting contractors to give an estimate because this agent is newer doesn’t have experience with rehabs and such. 

I like the PM and now feel obligated to use their agent. 

 Its not an agents job to estimate a rehab budget. In fact, unless hes also a licensed contractor, he is neither licensed nor insured to do that.

@Russell Brazil

Yes, but he works with the contractors daily and has been through the whole process I’m trying to go through so his estimate has years of experience behind it. That estimate gets me to make an offer then obviously he will have the rehab team come in and give a detailed SOW, but I find his initial input to help out tremendously. 

Originally posted by @Russell Brazil :
Originally posted by @Allen McGlashing:

@Mason Hickman

It makes it hard because as I said this agent works with the PM company I plan on hiring. For example Ill give him a property he will walk through and give me an estimate on the rehab and an ARV which is what I'm looking for to run my numbers, but out of 10 properties he's only done this maybe 3-4 times and I text him daily. Sometimes it takes a good 3 days to get back. As a new OOS investor he's ideally what I'm looking for. I just wish he was more responsive. Idk if I'm sounding too picky.

On the other hand I am also working with a rookie agent that gets back to me within hours and had walked properties for me, but it would require me to do a little more work such as getting contractors to give an estimate because this agent is newer doesn’t have experience with rehabs and such. 

I like the PM and now feel obligated to use their agent. 

 Its not an agents job to estimate a rehab budget. In fact, unless hes also a licensed contractor, he is neither licensed nor insured to do that.

agreed Russ that's a dangerous two way street for the agent and the investor..  Although agents not answering their phone or calling you back gets me going as well.  But as you know I am an old dinosaur and ONLY TEXT if its one of my kids or wife and maybe the 10 or 15 clients that are closest to me and long term  ( and thats if they text most dont).. I wont answer blind text  I just erase them.. part of that is the constant we buy houses but actually never buy house wholesalers out there.

I have not been on the sales front line for about OH probably 15 years or so .  But I was and still am extremely punctual with clients and I ALWAYS 95% of the time answer the phone even if its to tell them I need 20 minutes and will call them back.. Never text.

So the agents these days are Taught to put this one their cell phone  " Thank you for calling for faster service please text me "  well that ends it for me :)  the few times i try to engage in a text conversation I just get way to frustrated its too slow. theres no personal inflection I want to talk to agents to feel out If I think there is a light bulb on or if they are suitable for my needs I can do that quite quickly on the phone.

So to answer the OP  I am not sure what you do to get anyones attention these days in the go go text dont talk modern world.

Originally posted by @Jesse Stein :

Greetings all,

Hoping someone can give me some insight. I'm a newer investor (1 property) looking to buy my first OOS state property. The realtors I've contacted so far have not been very responsive. What's going on and what can I do differently?

Much thanks.

My agent in Ohio is blazing fast and always responds within 30 mins of my sending her an email or text. She's been that way since my very first call to her, however, I did make sure she knew that I was a serious buyer when I initially reached out to her. She's a top producer in her area.....I like her so much that I wished she were in Los Angeles as I would buy and sell all my properties through her.

Originally posted by @Allen McGlashing :

@Mason Hickman

It makes it hard because as I said this agent works with the PM company I plan on hiring. For example Ill give him a property he will walk through and give me an estimate on the rehab and an ARV which is what I'm looking for to run my numbers, but out of 10 properties he's only done this maybe 3-4 times and I text him daily. Sometimes it takes a good 3 days to get back. As a new OOS investor he's ideally what I'm looking for. I just wish he was more responsive. Idk if I'm sounding too picky.

On the other hand I am also working with a rookie agent that gets back to me within hours and had walked properties for me, but it would require me to do a little more work such as getting contractors to give an estimate because this agent is newer doesn’t have experience with rehabs and such. 

I like the PM and now feel obligated to use their agent. 

 Not to pick on you, but this is a terrible strategy. If you can't get a rehab estimate together without your agent you should be paying the premium for a turnkey provider which it sounds like this agent is trying to do for you. If you are set on rehab, get a per ft price for painting and flooring (easy/instant rehab quote) and only look at options that need light remodel. Start small and take on bigger projects as your competencies grow. If this agent wants to be your turnkey provider, then tell them how much money you have and wait for them to call you but chasing these numbers through your agent is a disservice to you both.

@Allen McGlashing - your quote caught my attention:

"Ill give him a property he will walk through and give me an estimate on the rehab and anARV which is what I'm looking for to run my numbers, but out of 10 properties he's only done this maybe 3-4 times and I text him daily"

So you've asked him to walk 10 properties already - how many have you made offers on?  Or am I misunderstanding your quote?  

Here's my ratio - if I contact my agent that I am interested in a property, then I'm writing a legit offer immediately afterwards unless the property was not as advertised or there was major deficiencies found that does not allow the numbers to work.  Before even seeing the property, I've done my homework, run the numbers, and am ready to submit the offer after walking it. So, on average, for every 3 properties my agent would walk, I've written solid offers on 2 of them.  

If you have not written legit offers on at least 50% of those properties you've had the agent walk, then it is rather obvious why they aren't responding to you.  

Originally posted by @Jesse Stein :

Greetings all,

Hoping someone can give me some insight. I'm a newer investor (1 property) looking to buy my first OOS state property. The realtors I've contacted so far have not been very responsive. What's going on and what can I do differently?

Much thanks.

 You are working with the wrong agents

Originally posted by @Jesse Stein :

Greetings all,

Hoping someone can give me some insight. I'm a newer investor (1 property) looking to buy my first OOS state property. The realtors I've contacted so far have not been very responsive. What's going on and what can I do differently?

Much thanks.

 I think you're going to want to check out this thread. THIS is why your Realtor is Ignoring you-DATA says they Should!

It illustrates the how and why behind your frustrations with out of state investing.

My suggestion is to make a post here in the forum and be very specific about the following: what you're looking to buy, your experience, approx how much $ you have to work with and the locations you're looking at. The realtors who are hustlers will contact YOU through messaging.