Long distance calling and Filipino VA's....any issues?

[Imtiaz Chowdhury]

Hey Guys-for you folks that have experience w/ VA's from the Phillippines. When your phone lines start ringing from your marketing campaigns and you direct the calls to your VA to qualify the leads, how do you route the call to them w/o it being a long distance call? Just trying to sort out the logistics before I go and hire someone from over there as a cost saving method and then realize I was getting charged up the wooza for every call. Any advice would be of great help. Thanks

[Chris B.]

Originally posted by @Imtiaz Chowdhury:

@Chris B. I'm using call rail, and I have a number specifically for my mailings associated with that number. CallRail will allow you to forward those calls that come in to a another number (VA's telephone).

This is not quite what I am thinking. Instead of forwarding the call to a VA phone you would use a phone number that dials directly to the VA. Ringcentral will let you set that up as a toll free number even for the caller and it would go through the internet to your VA. No forward to another phone needed. If you wanted to have multiple VAs able to call in and out underneath the call in number then you would set up a ringdown with multiple phone lines underneath the call in number.

Ultimately I think you will spend a lot more money and have more difficulty finding a VA with a cell phone plan that is willing to let you forward an unknown amount of calls to them. Providing the VA with a "soft phone" circumvents the whole issue.