Clogged drain from hair, tenant's responsibility right?

[Corey Pascuzzi]

Sanity check here, I am not responsibly for a clogged drain due to hair from the tenants, right? Tenant just told me that the drain is clogged from hair and wants me to come fix it. Should I hire someone to fix and bill tenant or should I just tell them to take care of those sort of problems? Thanks!

[Sabrina Calnan]

First off, I always recommend referring to the lease in situations like this. Second, for your own protection and wallet I would NOT leave this up to your tenant to fix. Yes, it's a pain; however, you protect the value of the property by ensuring it's well maintained. For a small price, you can prevent additional maintenance down the line and keep your tenant happy. Tenants who feel cared for take better care of your property. It’s a good thing that your tenant will report plumbing issues. Happy tenants = less turnover (the most expensive cost to a landlord) and properties in better condition.