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Updated almost 10 years ago on . Most recent reply

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Jillian Hourihan
  • Property Manager
  • Mesa, AZ
0
Votes |
1
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Providing tenant application to Collection Agency

Jillian Hourihan
  • Property Manager
  • Mesa, AZ
Posted

Hello,

I am over in Mesa(outside Phoenix) Arizona and I have a past tenant (owner sold property and new owner declined to have us manage) who still owes us a partial payment for the last month. We just opened an account with a collection agency here in a valley and they are requesting that we send them the tenant application in addition to other documents. My question derives from the fact that I was under the impression that once we have an application we can not release that information. 

Does anyone have any experience with this sort problem/solution? As well how does the collections route go for most people.  

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101
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32
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Dawn Jett
  • Real Estate/Insurance Agent
  • Mesa, AZ
32
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101
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Dawn Jett
  • Real Estate/Insurance Agent
  • Mesa, AZ
Replied

You cannot release the information discovered from running the application, but I see no reason why you cannot forward the actual application to the collection agency.  It is all part of the tenant file, and the collection agency should be able to use every effort possible to collect on the debt. 

Dawn

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