Rentec Direct Property Management Software: Anyone use/d it?

Rentec Direct Property Management Software: Anyone use/d it?

Grant ShipmanPro Member
Rental Property Investor · Estes Park, CO · Member since 2017 · 283 posts · 1k+ votes

I have read all the forums/etc that I can find out PM software along with online review/comparisons. I want to make a final decision. I think I have landed on Rentec Direct, but I've not heard anyone mention it on BP. 

Does anyone have experience with Rentec Direct? Please chime in if you do. 

This is what I would like to use it for:

-Individual rooms within single family homes.

-50 units and under

-paperless system to accept application, screen tenants, background checks, sign documents/leases, accept rent payments, auto reminder to tenants, accounting/bookkeeping software, produce basic financial reports, and auto post to craigslist/etc.

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Vancouver, WA · Member since 2016 · 230 posts · 161 votes
9y

@Grant Shipman - I've used Rentec for many years.  Also I've tried some of the others, Buildium/Appfolio, etc.  The latter tend to cater to the larger property managers who have thousands of properties.  They really don't care much about us small guys with a couple hundred or less units.  After experiencing too many customer service nightmares from the others, I've stuck with Rentec Direct.  They have the same features, but they focus specifically on guys our size and their support is spectacular.

My advice, spend a day trying them all out and go with whichever one works best for you.  Try out their support too, give them each a call and see what happens.

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  • Professional · San Francisco, CA · Member since 2017 · 8 posts · 4 votes
    9y

    I have not heard of Rentec Direct. You may also want to look into Appfolio, I have heard great things about them. 

  • Grant ShipmanPro Member
    OP
    Rental Property Investor · Estes Park, CO · Member since 2017 · 283 posts · 1k+ votes
    9y

    They seem to be the best but very expensive for having a lower number of units.

  • Vendor · Glenn Dale, MD · Member since 2014 · 25 posts · 9 votes
    9y

    Check out Buildium and Rent Manager.  One of these will fit your needs depending on your desire for growth and automation of your business.  I I don't think there is a software that can auto post to Craigslist because Craigslist doesn't allow auto posting.  A software may provide you with the code necessary to cut and paste into Craigslist but you can't auto post to Craigslist.

  • Real Estate Agent · Phoenix, AZ · Member since 2012 · 640 posts · 457 votes
    9y

    @Grant Shipman I personally use Buildium, but also have looked into RentecDirect. Out of all the offerings, these two are both suitable for medium size portfolios like yours and are very similar in terms of price/features. 

    Buildium does everything you want, except the auto posting to craigslist which isn't possible. It will syndicate vacant units to the Zillow network and other rental sites. 

    However, I don't think any of the property management software is specifically geared to renting individual rooms in a house. I think you could "hack" your way around it by designating the house as an apartment type property, and then each bedroom as a unit in the building. I suggest starting a free trial account at Rentec and Buildium to explore how they each handle this. 

  • Grant ShipmanPro Member
    OP
    Rental Property Investor · Estes Park, CO · Member since 2017 · 283 posts · 1k+ votes
    9y

    Wow that is super helpful Ryan. Thanks so much for commenting!

  • Rental Property Investor · Cleveland, TN · Member since 2015 · 176 posts · 58 votes
    9y

    @Grant Shipman - Never heard of Renttec. Not many out there for smaller portfolios. I looked for the past year. 

  • Grant ShipmanPro Member
    OP
    Rental Property Investor · Estes Park, CO · Member since 2017 · 283 posts · 1k+ votes
    9y

    @Ryan Swan what made you land on Buildium over RentecDirect/others? 

    Also, in your experience w/Buildium so far, what are its lows & highs?

  • Real Estate Agent · Phoenix, AZ · Member since 2012 · 640 posts · 457 votes
    9y

    @Grant Shipman I started using Buildium maybe 5 years ago, and at that time it was much more feature rich than RentecDirect. Now Rentec has really caught up, and might even offer better value than Buildium. Both charge on a per unit basis (individual apartments count as units), so you need to compare the pricing that way. 

    I really like the free website with online application, and it collects the application fee electronically. All of my tenants use the website to log in and pay rent electronically each month. 

  • Vancouver, WA · Member since 2016 · 230 posts · 161 votes
    9y

    @Grant Shipman - I've used Rentec for many years.  Also I've tried some of the others, Buildium/Appfolio, etc.  The latter tend to cater to the larger property managers who have thousands of properties.  They really don't care much about us small guys with a couple hundred or less units.  After experiencing too many customer service nightmares from the others, I've stuck with Rentec Direct.  They have the same features, but they focus specifically on guys our size and their support is spectacular.

    My advice, spend a day trying them all out and go with whichever one works best for you.  Try out their support too, give them each a call and see what happens.

  • Investor · Los Angeles, CA · Member since 2017 · 29 posts · 15 votes
    8y

    I agree with Jason's comments above.  I have a portfolio of ten units and I spent nearly six months searching for a system that would fit a smallish portfolio like mine.  RentecDirect was my choice.  Their customer service made the difference.

  • Rental Property Investor · Los Angeles, CA · Member since 2017 · 30 posts · 9 votes
    7y

    Does Rentect direct handle move-in, move-out reports?

    Take maintenance requests from tenant with photos and videos?

    Ability to maintain contractor list and forward the maintenance requests to them to receive quotes and so on?

  • Algonquin, IL · Member since 2018 · 7 posts · 2 votes
    7y
    Hi Grant, Seems like I am looking at management software as well. I am looking at Rent Tec as well. DId you decide to go with it ?
  • Investor · Powell, OH · Member since 2016 · 26 posts · 14 votes
    7y

    @Ryan Swan @Jason Hartley et al, thank you for your comments. I am leaning Rentec but keep leaning different ways as I read about each option! 

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