Triplex tenants not getting along

[Lacee Beitler]

Hi everyone! We have a triplex with neighbors in the basement unit and first floor unit constantly filing noise complaints on each other. It's getting to the point where one tenant "feels threatened" by the other... calling curse words through walls, etc. Both tenants checked out in background/credit checks, both have jobs and are easy to work with one on one. I'll add we had other tenants in both apartments and never had noise complaints from them. Ever. What do we do to end the apartment noise drama? They've called the cops on each other when it's loud at night, etc. Looking for any help, thoughts? Experiences? Thanks!

[Nicole A.]

For the most part, don't get too involved because it generally works itself out. Otherwise, really, just expect someone to move out. That's how it goes in apartment living unfortunately. People forget that they live in close quarters and are either too loud or have unrealistic expectations of quietness.

The main thing is to not let them drag you into things. Don't make promises. Stay neutral. I like to say for things like this, remember you're a landlord and not a life-coach, mediator, police officer, or anything else. Just a landlord. You can not control other people's behavior.