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Kimberly T.
  • Investor
  • Colorado Springs CO
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Tenant had garage door replaced

Kimberly T.
  • Investor
  • Colorado Springs CO
Posted Jan 5 2018, 12:34

We have an out of state rental house that we self-manage. Our tenant called me to let me know her husband accidentally backed into the garage door, and they already went through their renter's insurance to have the door replaced (without our knowledge). She said their renter's insurance would be contacting us to finalize the claim. I had the tenant email me a picture of the garage door, and they have not yet had it painted to match the other door. I also can't tell from the picture whether the new door matches the other one, but I think it does.

What's the best way to proceed at this point? What things should I request and insist on? I want to ensure that the door matches and that it gets painted, and also that it was installed professionally. Anything else? Thanks!

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