Tenant's rude response and lease renewal decision

[T Saha]

Hello All BP Beautiful People,

I'm new in this REI/rental business, just started doing hand dirty with one rental apartment. Need your suggestion/advise.

Issue Background: Tenant notified me by text that  the kitchen faucet is licking. In response I requested to have it fixed per condo repair policy. Then the tenant texted me as follows:

"Hey i am not your service guy this is the second time i am going to parkchester office for service for your old , broken sink .you better help me as a owner to colllect your monthly rent."

My response was as follows:

"Hi,
I do not have any intention to be ignorant as I am always on your side.

Please review the repair policy (attached)from the lease agreement that you signed, just to be clear on roles and responsibilities according to parkchester condo. Tenant is responsible for the repair and cost.

Thanks"

Here is the repair policy:

He did not response anything after that.

Please note: 1. sink was not broken. The faucet went bad for using  and was licking.

2. I visited the apartment afterward and checked the faucet was fixed

3. Tenant used nails to hang many photo frames in the walls

Question:

1. Was my response correct based on the repair policy?

2. What to do if the tenant deduct the repair cost ($80.00) he paid from the monthly rent check?

3. The lease will expire in July 2020. Right now the rent is $1400 but the market went up and current market rent is $1550-1600 for 1 bed room apt. 

Should I not renew the lease and ask the tenant to leave once the lease is expired since he was rude to me and find a new tenant for $1600?

Your advise is highly appreciated.

Thanks a lot in advance.

[Patti Robertson]

I just want to share that I think it is a really bad idea to hold a tenant accountable for all repairs.  They will never care for your asset like you do and will delay or just not do repairs because they don't want to pay to fix your house. What would you think about a car rental lease that said you were responsible for all repairs - even those related just to the age of the car and not anything you did driving it?  That wouldn't make any sense, would it? Well, neither does making a tenant responsible for property preservation of your asset.