Airbnb Rolled Out New Guest Services—We Opted Out. Curious What Others Are Doing?

[Anja Schaer]

Airbnb just rolled out a new feature letting guests book third-party services like chefs, massage therapists, and more—without any host approval.

Honestly, I’ve been thinking about this for a few days. The update came out of nowhere, and as hosts, we were never consulted. No survey, no warning—just a new liability quietly added to our plate.

Here’s why we’re opting out:

• Zero say in who gets sent to our properties
• No notice or consent
• But we’re still liable if anything goes wrong

At PeachHaus, we host mostly business travelers, families visiting Atlanta, or locals staying with us during renovations. Our guests aren’t expecting luxury add-ons—and this update just doesn’t fit our model.So for us, it’s a no.

But what about you? Are you opting in? Are you seeing potential benefits in your market? I’d love to hear how others are approaching this.

[John Underwood]

I'm not for it, but I haven't opted out yet. I kinda feel like this will be mostly a flop and very few people will use it.