Cathedral City voted unanimously to hire a security service to police the STR complaint hotline. The security service can directly issue citations to violators.
Someone has to pay for it
What happens if a property gets complaints? Fines? Loss of ability to function as a STR?
Need to talk to neighbors and give out your number and ask they call you instead. Make nice with them so that they like you. It can make a huge difference vs you being a faceless person.
Finally, hopefully they'll start issuing licenses again soon.