Virtual Assistant making phone calls from overseas

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Virtual Assistant making phone calls from overseas

Cal Ewing
Investor · Calgary, AB · Member since 2014 · 182 posts · 32 votes

Dear infinite pool of real estate investing wisdom, 

I am wondering if any of you who use virtual assistants can help me out by recommending affordable ways that my VA in the Philippines can make calls to the U.S. on my behalf? I am wondering if I should set her up with some kind of VOIP service, Skype, or something else. What has worked for you?

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Priya ThomasPro Member
Investor · Cincinnati, OH · Member since 2017 · 135 posts · 61 votes
8y
@Cal Ewing I use google voice without any issues. If anyone is interested ask me how, I’ll explain step by step on how to set it up !!
7Reply
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  • Andrew Ware
    Gardiner, ME · Member since 2015 · 190 posts · 177 votes
    10y
    The basic setup is typically skype with a local call out phone number. It's something like $3 a month?
    3Reply
  • Cal Ewing
    OP
    Investor · Calgary, AB · Member since 2014 · 182 posts · 32 votes
    10y

    Super simple. Thanks for the help @Andrew Ware.

    0Reply
  • Paul Brockmann
    Northborough, MA · Member since 2015 · 57 posts · 10 votes
    10y

    google voice could be another potential option.

    0Reply
  • Serena Halterman
    Rental Property Investor · Long Beach, CA · Member since 2015 · 61 posts · 38 votes
    10y

    How can google voice be used? I am trying to set it up now. The virtual assistant still needs a cell phone right? Then the VA would use my Google Voice number to make the calls?

    2Reply
  • Wayne Brooks
    Real Estate Professional · West Palm Beach, FL · Member since 2012 · 23k+ posts · 13k+ votes
    10y

    I realize that outsourcing, cheap labor, hands off systems,scaling, yada yada are all the rage these days, but......when trying to deal with potential sellers, you think having someone obviously from another country doing your calling is the way to go?

    2Reply
  • Cal Ewing
    OP
    Investor · Calgary, AB · Member since 2014 · 182 posts · 32 votes
    10y

    @Wayne Brooks you bring up a good point and I agree that it probably isn't the best way to go. I am more interested in having a VA make calls to garage sale listings and all sorts of other tasks that I can pass off that require the use of a phone.

    Looks like Google Voice isn't an option because they don't have it in Canada, let alone overseas. 

    0Reply
  • Syed Lateef
    Professional · Chicago, IL · Member since 2012 · 197 posts · 131 votes
    8y

    I wanted to reoppen this post as i am dealing with the same situation.

    What is the best way for my Philippine admins to make and receive calls?

    @Cal Ewing where you able to figure out a good solution?

    0Reply
  • Ben Roberts
    Rental Property Investor · Memphis, TN · Member since 2015 · 203 posts · 135 votes
    8y

    @Syed Lateef, thanks.  I'm trying to figure out the exact same thing.

    0Reply
  • Marita Rosado
    Investor · New York City, NY · Member since 2015 · 28 posts · 7 votes
    8y

    I use magicjack.com

    1Reply
  • Ryan Rochefort
    Real Estate Consultant · Palm Beach Gardens, FL · Member since 2017 · 49 posts · 15 votes
    8y

    If anyone is interested, I'm looking for some part time work as a virtual assistant to learn the business and make a little side income. I am a young motivated professional who lives in the DC metro area. I currently have a full time job that I enjoy but I'm looking for a side hustle to pay off my student loans faster. I was a philosophy major, and I was told "you can do anything you want"! Trying to make it work. :) I can send my resume, and any other info you might like to know!

    1Reply
  • Chris SeveneyBusiness Member
    Moderator
    Investor · VA · Member since 2015 · 21k+ posts · 19k+ votes
    8y
    @Cal Ewing I would recommend Twilio over google voice as there system is pretty nifty I use infusionsoft and with Mac ants and Twilio so every call I make also can get recorded if I wish to get it recorded. It also gets stored in the contact folder of the person as well and can add notes.
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    1Reply
  • Priya ThomasPro Member
    Investor · Cincinnati, OH · Member since 2017 · 135 posts · 61 votes
    8y
    @Cal Ewing I use google voice without any issues. If anyone is interested ask me how, I’ll explain step by step on how to set it up !!
    7Reply
  • Cal Ewing
    OP
    Investor · Calgary, AB · Member since 2014 · 182 posts · 32 votes
    8y

    Thanks for the feedback.  I actually ended up using grasshopper for both my staff and VAs. 

    0Reply
  • Demi Reid
    Wholesaler · Stone Mountain, GA · Member since 2016 · 15 posts · 6 votes
    8y
    I’m interested to know how you use google voice for virtual assistants in the Philippines to make calls. 
    Originally posted by @Priya Thomas:
    @Cal Ewing I use google voice without any issues. If anyone is interested ask me how, I’ll explain step by step on how to set it up !!
    0Reply
  • Matthew Meunier
    Real Estate Agent · Milwaukee, WI · Member since 2018 · 50 posts · 45 votes
    8y

    Reading through this and would like a few recommendations on where to go to find VA's? I work for a property management company and we're considering using a VA to answer calls from the somewhat automated texting system we have. Where do I go to find good, reliable VA's?

    1Reply
  • Scott Morris
    Investor · Tampa, FL · Member since 2015 · 184 posts · 83 votes
    7y
    I'm looking into this now and Grasshopper seems to say that you are required to be in the US for it to work.  What was your workaround or am I missing something?

    Originally posted by @Cal Ewing:

    Thanks for the feedback.  I actually ended up using grasshopper for both my staff and VAs. 

    0Reply
  • Cal Ewing
    OP
    Investor · Calgary, AB · Member since 2014 · 182 posts · 32 votes
    7y

    I live in Canada and have had no issues with Grasshopper.

    0Reply
  • Cliff H.Pro Member
    Rental Property Investor · Nashua, NH · Member since 2014 · 598 posts · 477 votes
    7y

    @Syed Lateef any of the VOIP services like Skype or Google Voice would be an easy and affordable way for someone in Philippines to make calls into USA. A few links on those below.

    https://www.skype.com/en/calling-rates

    https://support.google.com/voice/answer/7491761?hl=en

    As mentioned above, you could certainly setup a Twilio integration that allows a customer workflow integration, but that may be beyond most people’s expertise out of the gate.

    https://support.twilio.com/hc/en-us/articles/223179948-Does-Twilio-Support-Dialing-International-Phone-Numbers-

    1Reply
  • Rod Jones
    San Antonio/Converse, TX · Member since 2012 · 25 posts · 5 votes
    6y

    @Priya Thomas Do you mind explaining that google voice set up  for me?

    Thanks

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    0Reply
  • Kristen Ray
    Rental Property Investor · Ellicott City, MD · Member since 2017 · 140 posts · 20 votes
    6y

    @Priya Thomas Thank you for the feedback as I am dealing with the same issue. Could you please explain the googe voice set up?

    0Reply
  • John Stoeber
    Rental Property Investor · Denver, CO · Member since 2017 · 50 posts · 23 votes
    6y

    @Priya Thomas also interested in hearing the Google Voice setup

    0Reply
  • Robyyn Flahart
    Real Estate Agent · TX · Member since 2018 · 10 posts · 13 votes
    6y

    I heard that google can't be used in the Philippines because they are not US workers? If it does work tell me how please ☺️

    2Reply
  • Derrick Stoner
    Member since 2021 · 2 posts · 0 votes
    5y

    The skype number worked for me and my virtual assistant. I simply instructed her on how to purchase a Skype number, connected that number to the Mojo dialer, and she has successfully made calls from the Philippines. 

    0Reply
  • Derrick Stoner
    Member since 2021 · 2 posts · 0 votes
    5y

    The skype number worked for me and my virtual assistant. I simply instructed her on how to purchase a Skype number, connected that number to the Mojo dialer, and she has successfully made calls from the Philippines.

    0Reply
  • Joe Yobaccio
    Real Estate Agent · Pasadena, CA · Member since 2015 · 93 posts · 12 votes
    5y

    @Priya Thomas this thread might be old, but if you see this, I'd love to see your step by step google voice instructions for a VA! thanks!

    0Reply
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