Home Encounter - property management in central Florida?

[Mike McGee]

I'm considering buying some rental properties in central Florida. I've come across a company called Home Encounter. https://www.homeencounter.com/

They appear to manage lots of property (one video claimed over 1,000), have branches in multiple cities in central FL, and pricing is good. Looks like a one-stop shop; they have a brokerage, manage rehab projects as well as property management. I found some complaints online, but most are from disgruntled tenants or would-be tenants. Haven't found any complaints from investors / property owners. Google reviews are good, but who knows how reliable they are.

Does anyone have any experience using them to manage their investment properties? 

Thanks!