@James Wise - Construction is an insanely difficult business/line of work. I know this because we started our own construction company because of the unreliability of companies we'd hire for our projects. I give high level construction company operators a ton of credit for pulling it off. It's mind-blowing how difficult it is...and here's a couple reasons why
1.) You're pulling from a work force of highly volatile people, who're tasked w/ doing an extremely physically and mentally draining job (in whatever weather mother nature provides for the day). They're also usually not tech savvy.
One day you have the hardest working crew that's ever been assembled. But then the next day those same people are making stupid mistakes (if they're even showing up at all).
It's a revolving door business, which is incredibly difficult to manage without the proper systems/admin staff (which 95% of them don't have).
2.) Construction is incredibly complicated. There's 10+ different trades and they all require a different set of skills and they all attract a particular type of person. Pair that w/ drug & alcohol abuse....well, I don't need to say much more.
On top of that, you're dealing w/ code/permits, city policies, material delays/shortages, labor shortages, change orders, the weather, ect. This is a highly complex business that's normally run by guys who were able to get really good at a bunch of the trades. The better ones have some leadership attributes... but there's so much more to this than that.
3.) I don't think people understand how much time goes into properly evaluating a home and putting together a solid quote for work. On top of that, most people know nothing about construction. So when they get a quote, they usually say "a tile shower costs WHAT?! No thanks, maybe next year...." Or they agree to it and then change their mind when the idea starts coming into reality....
We get a ridiculous amount of people asking for us to come "give us a quote." We would need to pay a full time salary of $50-$75k for a proper takeoff estimator. I can tell you one thing...most investors don't have deals w/ enough meat on the bones to pay for a contractor capable of staffing a solid takeoff estimator. That means it's usually the owner/foreman doing it (whose also needed to work on the jobs/answer their phone/go on more job estimates).
Overworked & over-extended = poor quality of work, missed timelines, and way off budget
I could keep doing, but you get my point. Construction is hard AF and requires a significant amount of time and resources to do well. "Investors" who kick tires aren't at the bottom of the barrel...They aren't even allowed in it.
My advice is this. If you can get in with someone competent, then treat them like GOLD and let the small crap slide. Pay them on time. Don't do change orders unless ABSOLUTELY necessary. Be extremely clear w/ your expectations upfront and have an solid plan put together before you even pick up the phone.
As investors, it's your job to have the vision and end result planned out and put together. Do NOT rely on them to do it for you...you'll only be disappointed