Skip to content
×
Pro Members Get
Full Access!
Get off the sidelines and take action in real estate investing with BiggerPockets Pro. Our comprehensive suite of tools and resources minimize mistakes, support informed decisions, and propel you to success.
Advanced networking features
Market and Deal Finder tools
Property analysis calculators
Landlord Command Center
ANNUAL Save 16%
$32.50 /mo
$390 billed annualy
MONTHLY
$39 /mo
billed monthly
7 day free trial. Cancel anytime
×
Try Pro Features for Free
Start your 7 day free trial. Pick markets, find deals, analyze and manage properties.
All Forum Categories
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

All Forum Posts by: Adam Craig

Adam Craig has started 263 posts and replied 568 times.

Thanks for the reply. yes all my purchases are through my hard money lender and then refi so I guess I will have a hard time finding one. Someday I hope to get Bank financing again but for now thanks for staying away from me. Those were the good old days when I had less assets and less in comes but somehow less risky that I am now. :)

I have used LendingOne to refinance my last 5 deals using the BRRRR strategy. They have really been great to work with and have pretty decent closing costs and rates. But they have a 6 month seasoning period before I can refinance and we are rehabbing/renting houses in 2-3 months.

Has anyone used any non bank lenders to refinance they can recommend? 

Post: Upset with property management... Self manage?

Adam CraigPosted
  • Investor
  • Cleveland, OH
  • Posts 603
  • Votes 130
Originally posted by @Robert Gilstrap:

@Adam Craig if your property manager can't get you market pricing or better on HVAC then you should have fired them long ago.  The typical problem that owners have is they all "have a guy" who can do this or that. The problem with "your guy" is that they may or may not fit into the system the PM has in place. For instance does "the guy" have workers comp, GL insurance, a business license, trade license, professional liability, does he take before and after pictures, will he be around next month/year when there is a problem, whats his warranty on labor/materials, how fast can he respond, does he understand the issues involved in dealing with tenants regarding repairs, does he show up in a marked truck, uniformed, name badge or does he show up in a wife beater driving a beat up pickup and I could go on....

The point is that there is ALWAYS someone cheaper out there but an experienced investor knows that cheaper is almost never better and in fact most of the time costs more money in the long run. 

The other problem with owners who go out and do their own work is they think they know what they are doing and in fact they don't. They do subpar work, not timely and they place undue risk on everyone involved. 

2 quick examples: 

Owner wants to do his own stove repair. Goes out replaces gas line and shut off and threads line on incorrectly. Tenants call a week later complaining of vision problems and trouble breathing. Gas company is called and they find that the entire house could have blown up since gas had been leaking for a week. Was the repair cheaper? Yes but at what cost?

#2 owner goes out to do his own kitchen faucet replacement. Nobody home but 14 year old daughter but owner goes in and does replacement. Next day daughter reports she's been sexually assaulted. Didn't happen of course but the whole issue is the owner had no knowledge of the risks involved and therefore didn't know he should never enter a property when only a minor is present. Cheaper repair? Yes but again at what cost?

 Robert -

I do understand what your saying but that is a very far fetched example and my guys who do important stuff like plumbing/hvac/electrical are licenced with insurance. The handymen maybe not so much. But we buy about 10 houses a year and we gut nearly every house so I have some pretty extensive experience managing contractors. I also have backups I can call if someone doesn't come through. And cheaper is not always better, but in my case it has saved me tens of thousands using the "cheaper" guy rather then the big name brand because I have negotiated down pricing in exchange for volume work. No way is my property management company going to compete with the wages I am willing to pay. Its true, I do deal with headaches now and again by using lower cost guys. But the tens of thousands I have saved is well worth the hic-up from time to time.

Brings me to my second point. When I let the PM manage the repairs, they essentially called a guy like me who manages a bunch of contractors and sets it up. So not only are they getting middle man pricing, the guy is essentially sending guys like mine and taking his cut. So when a work order comes in, its easy enough for me to pass along the tenants phone number to my HVAC guy who will set everything up and handle the repair. I still dont contact the tenant even though I manage the repairs so its pretty easy and doesnt take much time.

Post: Upset with property management... Self manage?

Adam CraigPosted
  • Investor
  • Cleveland, OH
  • Posts 603
  • Votes 130
Originally posted by @Robert Gilstrap:

@Adam Craig  If you have a substandard PM then why not hire a better one? You have a lot more pull than you think with this company based on the fact that you said they allowed you to do your own maintenance. That is a major business mistake on their part but it signifies they are worried about losing the account.  Owners who are allowed to handle their own maintenance create a massive potential liability for all parties involved so the fact that they acquiesced to that tells me they aren't really confident in their abilities.

You could hire your own PM and bring them in house like others have suggested but then you have to manage that person and pay payroll taxes and have liability, workers comp, etc. plus it still won't fix the problem you have with not knowing what your doing on the screening/legal aspect.

If the PM is not performing you explain what your expectations are and if they can't be met you part ways and find a better company. bitching about paying 32K a year in fees is funny because my guess is you don't work for free in your business but somehow everybody expects PM's to do everything on a dime.

I am not sure why a property management company wouldn't let you handle your own maintenance requests. If a furnace goes and they send some big name HVAC company who wants $3500 to replace the furnace when I have guys that do it for $1600 how could I not handle those requests on my own. 

In my Cleveland market there are 3 major PM firms - I am with the second largest company in Cleveland and the biggest player has all kinds of issues according to 2 other investors I spoke with. I dont feel the smaller companies have enough systems in place to handle properties spread across the entire county based on what I hear from other investors. I have researched other firms and hear major complaints so I truly believe I have the lessor of all evils with my PM company.

And regarding the 32K a year - I dont feel I am getting 32K a year in service from them because I handle my own repair requests and have completely rehabbed properties they bring in high rents and rent quickly.

Post: Upset with property management... Self manage?

Adam CraigPosted
  • Investor
  • Cleveland, OH
  • Posts 603
  • Votes 130

Thanks for the input all - I think my first step is to negotiate my fees with them, bringing up my concerns and offerings to manage certain areas. They are a pretty big company with 700+ units under management so I am not sure how much pull I have with 23 units.

If not I do like bringing in someone in house

Post: Upset with property management... Self manage?

Adam CraigPosted
  • Investor
  • Cleveland, OH
  • Posts 603
  • Votes 130

I have 23 single family homes being management. The terms are pretty standard - 10% monthly rents - 1st months rent on new lease - $200 renewal.

Most of what they do is fine but they are not on top of tenants as much as I want and I am not sure anyone will care as much as I do about my business - which is understandable. Most of my issues with them is not getting properties ready and relisted quickly after tenant leaves and they dont post 3 day notices and are not aggressive enough with late tenants.

Here is why their job is easier then it could be.....

When a work order comes to my email I handle it every time. I used to let the PM handle it but they cost of sending their people is crazy compared to the people I send. So for the past year or so I have been sending my guys to handle all work orders. In addition to that, the last 12 or so properties I purchased have been completely rehabbed... kitchens/granite/baths. So most of my properties get a premium rent and rent quickly (1 week or less) because they are brand new which makes is easier for the PM.

The part of PM I dont care for and not too sure on is tenant screening/legal issues/collections/showings. I run a real estate business and a separate business I never intended to self manage. But I forked over $32K to them last year and that number keeps rising with additional properties. Would you recommend self managing? Or maybe I can negotiate a lower wage. Or maybe I can find someone do do the screening/collections/showings at a lower rate and I can handle the work orders?

I am not sure what to do but I feel like something needs done. 

Post: Need paint tips for strange exterior

Adam CraigPosted
  • Investor
  • Cleveland, OH
  • Posts 603
  • Votes 130

Just bought this house which needs scrapped and painted. What color would mix well with this brick?

Post: Need help picking exterior paint color to go with brick

Adam CraigPosted
  • Investor
  • Cleveland, OH
  • Posts 603
  • Votes 130
phone would not upload picture please stand by

Post: Need help picking exterior paint color to go with brick

Adam CraigPosted
  • Investor
  • Cleveland, OH
  • Posts 603
  • Votes 130
Need help picking exterior paint color to go with brick. ideas?

Post: Why dont accountants understand real estate investing?

Adam CraigPosted
  • Investor
  • Cleveland, OH
  • Posts 603
  • Votes 130
They look crappy in year one due to all the rehab expenses that dont get capitalized. But most of my deals, the purchase price + the rehab is 80K and they appraise for 120K and cash flow 300-400  a month the numbers work all day. Not to mention I am doing it with 95% other peoples money. Try doing that with stocks.

Originally posted by @Mike Landry:
Maybe if an accountant sees a crappy investment.... it's a crappy investment. And they are trying to prevent you from buying another crappy investment at the top of the market. There is a reason people market to"absentee owners". Not saying you are but I see a lot of people buying some pretty bad deals justifying it with " tax benefit, loan payoff, and appreciation.