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All Forum Posts by: Brian Tustin

Brian Tustin has started 4 posts and replied 21 times.

Post: Seasonal Vacation Rentals & 28% Management Fees

Brian TustinPosted
  • Rental Property Investor
  • Ocean City, MD
  • Posts 22
  • Votes 11

Thanks for that detailed write up @Tom Kastorff . Super valuable insight. Interesting to hear that breaking even or being a smidge in the red is fairly common for STR in this location. Personally, I feel like that definitely doesn't make it worth it. Why not just base the purchase off LTR and then transition to STR as an added bonus?

Post: Seasonal Vacation Rentals & 28% Management Fees

Brian TustinPosted
  • Rental Property Investor
  • Ocean City, MD
  • Posts 22
  • Votes 11
Originally posted by @Shelby Pracht:

@Brian Tustin @Mark H. Porter @Sean O'Dowd

Depending on your area, 28% is totally reasonable. I manage properties in a ski area and charge 27%, which is significantly lower than some of the other companies in town (average 38-40%, a couple as high as 60%)

Vacasa is a large company, its here in my town as well. I havent heard much from the owner side but all of their reviews for their properties on Airbnb are pretty poor.

LOVE Mammoth and the surrounding gem's! Thanks for sharing your insight. The town I'm looking in, which is where I grew up, really has a 10 week rental period that one can count on high occupancy. Outside of that it's hit or miss. 

I've got a couple emails out to some local PMs to gain more knowledge of their perspective and level of service compared to Vacasa. Thanks! 

Post: Seasonal Vacation Rentals & 28% Management Fees

Brian TustinPosted
  • Rental Property Investor
  • Ocean City, MD
  • Posts 22
  • Votes 11
Originally posted by @Jay Bell:

@Brian Tustin

Mission Beach? 28% seems excessive... My friend owns a duplex there and pays 20% for vacation rental management. I’d shop around.

You may also want to pencil out a 9 month lease/3 month short term scenario.

Good luck!

Hey Jay! No, this property it out of state. We run an airbnb in OB here in San Diego but self manage. Good word on shopping around and yes on the 9 month / 3 month idea. #STUDENTS!  ha. Thanks Jay

Post: Seasonal Vacation Rentals & 28% Management Fees

Brian TustinPosted
  • Rental Property Investor
  • Ocean City, MD
  • Posts 22
  • Votes 11
Originally posted by @Joey Morea:

@Brian Tustin

28% is high. They also charge guest facing fees that get charged to guest that you do not get any part of so that really makes it more like 40-45% worth of fees. They say these are only charged to guest and they do not take off rent but in reality guest are looking at total cost to book not what the rate for the day is. I actually had my condo in Panama City beach managed by vacasa for a year after I purchased it. I was worried that I couldn’t do it myself but it is so easy to self manage. I actually have 2 vacation rentals out of state that I self manage remotely. Find a good cleaner and handyman. Download the Airbnb app and Vrbo app and answer a few questions here and there. Download TurnoverBnB app and get your cleaners set up on it and you do not even need to coordinate times they need to clean. Maybe takes 20 - 30minutes a week of work. if I really measured the time. Don’t be afraid to try to do it yourself. So many people with vacation rentals seem to think it can not be done as I thought originally as well.

Hey Joey. Yeah the customer facing fees + what they charge the owner combo is a bit excessive.  We manage an airbnb locally where I live but the out of state does make me a bit more nervous. Obviously not impossible! Didn't know about the TurnoverBnB app! Will check that out! Thanks Joey

Post: Seasonal Vacation Rentals & 28% Management Fees

Brian TustinPosted
  • Rental Property Investor
  • Ocean City, MD
  • Posts 22
  • Votes 11

Thanks @John Morgan Great insight! Enjoy the long weekend vaca! Cheers! 

Post: Seasonal Vacation Rentals & 28% Management Fees

Brian TustinPosted
  • Rental Property Investor
  • Ocean City, MD
  • Posts 22
  • Votes 11
Originally posted by @John Morgan:

I pay 30% in management fees for my STR in Branson, MO. It's worth it to me and they do a great job getting it rented and cleaned fast between guests coming and going on the same day during the busy times. I could probably save a buck and do some of this myself, but I don't want to deal with all the headaches when guests need to be displaced on a weekend night due to the AC going out. Or squirrels in the attic chewing up electrical wires shutting things down. Both of those have happened twice to me. They did a great job handling it and almost all my reviews are outstanding.

That's great feedback , I appreciate that input and reminder of those points. Do you use a company other than vacasa or have a recommendation?  Do you still cash flow with the 30% fee? Or do you have the perspective that it's okay to be in the red because you don't have the headache, and in theory, you're gaining equity each year? 

Post: Seasonal Vacation Rentals & 28% Management Fees

Brian TustinPosted
  • Rental Property Investor
  • Ocean City, MD
  • Posts 22
  • Votes 11
Originally posted by @Karen O.:

So, sounds like you are buying a timeshare, as far as expectations. Is it at least a house that can be counted on to appreciate and offer a long term return, instead?

And 28% is ridiculous, unless it also includes all maintenance and cleaning costs.

I'd spend the $2K going on vacation somewhere you want to visit (a different one each year) and invest your money elsewhere, personally.
 

It's not a timeshare. It's a condo that will appreciate. HOA fees for building and common area maintenance. It'll appreciate and have a long term return. The 28% covers year round cleaning costs, minor maintenance, guest management, bookings, and marketing.

Post: Seasonal Vacation Rentals & 28% Management Fees

Brian TustinPosted
  • Rental Property Investor
  • Ocean City, MD
  • Posts 22
  • Votes 11

Those are good questions @Colleen F. Their fee is definitely higher than what I've seen from other local PMs. Others are from 14% - 22%. Most of bookings in the area are either local PMs, self ran airbnbs, or vacasa/turnkey. I asked from locals aboout their experience with vacasa and all are good things but the numbers are unknown from their persepctives. 

The question of do i need the services they're providing is a great question. My answer is yes because I live out of state and that's a comfort thing. I do have family there but don't expect to rely solely on them. I have asked a few question of the regional manager to learn more and hopefully counter. 

@Mark H. Porter. is that 6% with a local PM company? I wouldn't expect less than 10% for full services that include cleaning, guest management, etc. 

Post: Seasonal Vacation Rentals & 28% Management Fees

Brian TustinPosted
  • Rental Property Investor
  • Ocean City, MD
  • Posts 22
  • Votes 11

I'm working on purchasing a vacation rental in my hometown that is very seasonal, approximately 9 weeks of solid summer bookings and intermittent bookings throughout the shoulder spring/fall months. One of the companies I've looked at using as a property management is called Vacasa. 

Is anyone familiar with the company? They're fees are 28% but seem to be extremely thorough with their operations, marketing, and management of guests and the unit. I'm curious if anyone has used them and finds the value and revenue they bring to offset the high management fee. 

Financially, I understand that the purchase price and all in monthly expenses should account for that % fee if we choose to go that route, but one thing that was communicated that rubbed me an interesting way was "Owning a vacation rental unit is not a get rich quick scheme. Your objective may be to come as close to breaking even as possible. Even if you a say $2000 in the red at the end of the year - thats okay, especially if you had the opportunity to enjoy the place yourself." Anyone have thoughts on the statement of going in with the expectation you may be "$2000 in the red"?

Post: What CAP rates are you seeing in your market for multifamily

Brian TustinPosted
  • Rental Property Investor
  • Ocean City, MD
  • Posts 22
  • Votes 11

Haha... yah, 2 - 4 here on average in San Diego.. woof.

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