All Forum Posts by: Chelle Knijnenburg

<=My concern stems from the leasing agent who told them they were approved when we had not approved them  I am concerned with the agent looking to us to come up with a reason we are rejecting them.  They dropped their demands, but we are not comfortable with them any longer. Now that they were told they were approved, do they have type of case?  Looking back, we were naive. such as agreeing to check into accepting the escrow account and the large dog. We truly did not know how much damage a dog can cause. Now I feel we weren't guided correctly by our leasing agent. 

@Kim Meredith Hampton   We have found someone, but thank you!!

@Account Closed  I had a friend who lived in Fort Walton Beach. It is a pretty area you reside in!!

@Account Closed  I truly take that to heart.

Hmm, the leasing agent just texted asking if the tenant could still rent if they did away with their changes to the lease.  I no longer want to for the difficulty they are exhibiting, which was not seen by us until the BP community pointed it out.

OK, I need some more advice. I just found an email from the leasing agent who approved the renter before we explicitly told her we approved.  I had told her we still had questions about wording of lease changes that the tenant wanted and would get back to her and then we would sign. She then informed the tenant (a lawyer) they were approved.  We told her we were rejecting them. We did not give a reason per advice from BP (another thread). 

Then she wrote us

----------"What is the reason for rejecting the application? I told them they were approved after reading Michelle's email this morning.

If denied, I need to send them an adverse action letter letting them know why"----------

Is this letter now necessary from us - her (?) as she told that they were approved before they were actually approved by us. If we have to say why, what can we say?

They have to be out of their home by the end of the month. He is a lawyer. They wanted to change the lease, such as putting deposits in escrow in case we had to sell and them not wanting to pay the $75.00 for repairs if they did not cause it to happen. There is more, but this seems to be the most relevant.  We did talk and agreed to their large dog, but later discovered it is NOT a good idea on a new engineered wood floor. 

I am concerned and almost afraid to say anything. Can we tell them our lawyer advised against this due to the tenant's changing the lease's wording (TX standard lease) by putting the deposits in escrow plus the large dog and the engineered wood floors would make it difficult for us to collect the deposit if there was damage. 

OK, I need some more advice. I just found the email. The leasing agent wrote

"What is the reason for rejecting the application? I told them they were approved after reading Michelle's email this morning.

If denied, I need to send them an adverse action letter letting them know why"

If I have to say why, what can I say that a lawyer cannot go after us for?

@Thomas S.  Thanks so much for your insights. Your ten years saved me one year and I am so glad you took the time to share your knowledge.

Thanks to you all for your mentoring and advice that I am sure is saving us time and headaches and money.  

Update - the leasing agent jumped the gun and told them they were approved. Upon seeing that text, I became a bit worried. I try to be fair with people, but she was not explicitly told that we approved. We followed your advice and told her "no, we are rejecting them". She wanted a reason, first for them and then for herself.  Your advice has stopped me from giving her one.  Am I right to think a lawyer could cause some trouble based on her mistake?

I am wondering about the leasing agent and how to learn more about finding a good one, plus a PM company. From the start, I told her I wanted her to guide us, she agreed BUT it appears she did not counsel us in our best interest.  Looking back, she did or did not do some things regarding renting the unit that would have been better for us to know.  I really wanted to give her the benefit of the doubt as she was 'the expert'.

 …… So, based on some of what you all so kindly shared, I am now realizing I need to do even more research and check in with BP more often. 

For the future I would like to know,…..Can you fire a leasing agent or real estate agent that you have a contract with based on red flags from his/her behavior?  If the leasing agent approves the tenant even though we did not explicitly say yes, can that person cause trouble?

Happy Thanksgiving!!

Any leasing agent suggestions for the Frisco/Plano, TX area north of Dallas? It's a 3 story town home off a tollway and other major highways, near many large company headquarters. The area is a desirable, multifunctional development with town homes, apartments, upscale shops and restaurants, dog park, walking paths, lake with a fountain, etc..

I finally got to read this and have to thank you all SO much!!  We are sending the leasing agent an email saying "we reject this tenant" and hiring another leasing agent.

Any leasing agent suggestions for the Plano, TX area? It's a 3 story town home off a tollway and other major highways, near many large company headquarters. The area is a desirable, multifunctional development with town homes, shops, restaurants, dog park, walking paths, etc..

Again, great big THANKS for saving us from a possibly negative experience.  I forgot to add she was debating the pet deposit and that should have been a huge red flag.  

BP Rocks!!!

I will update.