All Forum Posts by: Chris G.

@Julie Hartman That's what I'm saying but they called complaining so I'm not sure it is around 80 here during the day but like you mentioned if they owned it themselves they would have the same issue. 

@Matthew Irish-Jones I tried to brief it up a but no I'm the property manager for a few of the units in that complex. The owner lives in a different state that's why she hired me to manage it. The 3rd story unit was who caused the leak or where it started, that unit is managed by a different property management company but I have to go through them rather then the owner. The property manager holds the funds of that owners unit so they would have either hired vendors to come fix the issue or gave us the money to do it ourselves. Technically I don't have to be doing this for my owner but I would prefer to try then her thinking I did nothing and not wanting to do business anymore. 

@Julie Hartman Yes the leak was caused by one of the showers leaking in their unit. Which caused damage to the 2nd story and ours on the 1st story below. The building does have an HOA although they aren't much help. I filed the report with them and all they said was the 3rd story was responsible. I'm the property manager of this unit so the owner for some reason won't file a claim since she believes her rates will rise.

I have a tenant that put in a complaint the a/c was leaking and not working sometimes so I sent the vendor out and they did a leak test and found what part it needed to be replaced. It was put in 2019 so it's relatively new and covered under warranty. The have to get the part from the actual manufacturer (I called 3 vendors and they all would have to order directly through the manufacturer). It won't be in until April 4th and another day or so to install, it'll be around 3-4 weeks the tenants wouldn't of had a/c and they want to know if I'll be doing thing because of that. Is there anything I should do like lower rent for the month or something? I'm not sure if that's my responsibility or just how life is.

Hi everyone I have an issue which I'm not sure how to handle. Late December a third story apartment flooded and messed up our unit which is on the first floor. It was late at night so we had to send a vendor out for the emergency charge. The water was so bad they had to drill holes in the ceiling to release the water. They had to use about 10 blower machines over the next few days to dry the unit out. There was a current tenant living there so we had to move him to another unit, which we couldn't rent due to him now staying there. I contacted the property manager who managed the 3rd story apartment that leaked and she basically sent over someone to look at our unit and said only a few things would need to be replaced. Not true the ceiling needed to be patched and painted, carpet replaced due to all the stains and mold, the bathroom vanity replaced from moisture damage and the bill paid for the drying company. The manager never offered to hire anyone so I did it all myself around 1-2 months later in late January-February. Once everything got fixed I tried reaching out to let her know how much it would be and they don't want to deal with it now. The emergency bill and drying alone is around $2800 and if doesn't get paid will have lean on the owners property. $850 for painting and $400 for the carpet. The owner doesn't think she's responsible and I don't either but how can I get them to own up to the damage they did? I couldn't just wait for them to take their time if they ever did because it was 72 days the unit was unable to be rented. 

Hey so I manage a property that's 4 bed 2 baths. One of the bathrooms has been leaking into the unit below causing damage to their ceiling. The plumber found the shower drain pan needs to be replaced. Meaning tile torn up drain pan replaced and tile fixed back as well as the other units ceiling fixed. I've called about 10 companies and either they can't work on it till June/ July or the ones that can work sooner (1-2 months) have gave me bids that are way too high in my opinion like 10k plus. Currently we told the tenant not to use that bathroom so it doesn't cause damage but is it worth it paying the higher cost to fix it sooner or waiting and paying a more reasonable cost. The unit below we don't manage so can they do anything since it will take a few months to fix their ceiling?

I met with tenant yesterday and he liked the property and submitted the application. Two things stuck out to me. One of them being the credit we take the credit from two sources and usually the numbers are close or not that far apart. For this tenant one of them was 868 and the other was 569 that's quite a bit gap and seems odd they would be that far apart. The second is when I asked for bank statements from the past few months he was happy to send them but sent off of his phone like a screenshot. I know screenshots aren't the best way to get a bank statement but what other ways can he show he makes enough since we works for himself. If anyone has idea on the credit or a better way of proving payment let me know or if what I did was good enough. 

@Nathan Gesner Yeah I agree with you, kinda messed up on that by not having it in the lease we provided them. 

I was wondering if anyone had a better insight on this issue. We have a deal with the owners that anything over $200 per month on utilities the tenants pay. So if there's 3 tenants in the unit and the utility bill is $260 each tenant has to pay an additional $20. Some owners want this done and others don't really seem to care. Most of the tenants don't seem to care because it may only be $10-15 every few months but we have a few that will not pay it because it's not stated in the tenants lease that anything over $200 is charged to them. The tenants never see the bill it's between the owner and us, so is the tenant right that they wouldn't have to pay this?

@Jerryll Noorden

Wow Jerryll, that before and after looks stunning. I like many of the things you mentioned, I think that is easy when you or the owner as the same goal. Most of the properties we manage are student living or cheaper living condos/ town homes. Sadly many of the owners don't want to spend lots to get the place looking good, they only want to pay when something breaks. If I was able to then yes I'd pick some of our units and make them nice and new but when their paying $450 a month per bedroom the owner doesn't see that as a good investment.