All Forum Posts by: Jedd Braunwarth

@J Newman Are you looking for submetering of all utilities or just water? Just electricity? Happy to chat. Local laws definitely come into play as well

@Carolina Mejia, this is a great story and you are adding value to him! This popped up for me because 1) I was just in Woodstock, GA last week and 2) I own a water submetering company and we have and new product in R&D for submetering mobile home parks. It uses a long range wireless technology and all data goes back to the cloud database and auto generates a water bill (similar to our standard products) but we are looking for a few locations to do beta testing on the product for free. It has been working successfully here locally for the last year but hoping to find a few test sites to send product to and install. Would he be interested?

Ben, I live in waconia! I think right now is a bit slower time as people try and figure out what the housing market is doing. Especially at the price you are asking. While it's not high priced for 4 bedrooms int he area it is high for what else is in the market. You are basically looking for a family that needs 4 bedrooms. In a time of uncertainty I think many will not splurge on this unless they need to. Have you tried finding short or mod term tenants? I might have someone that needs a place due to a house fire. Or lower price by a few hundred to get more bites if you need it rented asap. 

@Susie Scorer the activation fees start the day you place your order and we start building it. That is also stated in everything prior to you purchasing. So from the moment we shipped your order, the delay in you installing and then finally when you asked to return I was paying a monthly service fee on your cellular account internally. Everything is active and plug and play when you receive our products.  Yes, the meters are PVC bodied but you have the option to upgrade to brass. This was in the info you first received when you made your decision on what product you needed. You chose the PVC bodied, you chose the main line meter option where plumbing is separated, we built everything exactly to your needs and shipped exactly what you needed and chose but now are unhappy that you lost money not doing your due diligence. If this was a mistake that we made you would have 100% of your money back. We stand behind our products and services. I just do not believe that I should eat all of the costs of your lack of due diligence when everything was communicated prior to making your purchase.

Screenshots of our info email that you reviewed prior to making your decision to purchase PVC main line meters and the activated router/gateway:

@Susie Scorer you absolutely have the right to share your experiences but when you say "set up BS fees" that is an opinion and I wanted to make sure I could provide both sides of the story. Of course nobody ever posts when they are happy with something so I want to make chime in as I was 100% transparent with you from the first time you emailed until now. We warn every potential customer that these are custom built for each property. We are extremely transparent about this as our initial info packet stresses the type of plumbing prior to even quoting any price at all. I personally discussed all of this with you. I am very sorry that your plumber told you he checked the plumbing but in fact didn't. Did you leave him a negative review? Seems like if that he checked it none of this would have happened?

I am not sure if by BS you think that we are making the fees up but activating a t-mobile cellular account, paying monthly fees on it while you wait to install, paying my integrator/web guy to set up your database with your property and private login, paying my guys to program your meter and label them for your apartment, test, calibrate and finally paying shipping are definitely all real fees. I am not sure that I should take a complete loss on a custom built product that I cannot resell as is when you did not do the due diligence ahead of time that we stressed multiple times over and over to you to confirm exactly. So I am very sorry that you think we are being unreasonable. I can assure you I did not profit a dollar off your order in any way shape or form and gave you everything back that I could. Had my internal fees be lower I would have given you even more back. 

@susie, this was stressed before order and you and I had multiple exchanges where you agreed to confirm plumbing. Our invoice to you before you purchased says they are custom built and made to order and refunds given minus labor and fees. I made zero off your return. I try to be fair for a change of mind or lack of due diligence. I'm sorry you feel wronged. 

Alright experts need some advice. I have an off market deal I am buying from a seller, roughly $1.8mm, we had many conversations, toured the property, etc. The owner is wanting to fully retire and move out of state and as of Tuesday we left our last meeting with both of us agreeing we could make this happen. He called me yesterday as he unfortunately did not talk numbers with his CPA and was surprised by how much he will pay in taxes on the sale to me. Outside of offering more money to purchase is there anything I can present to him that would help him cash out and go into retirement? I mentioned seller finance deal and he is considering but can I sweeten it somehow with a certain structure? Is the Delaware Statutory Trust an option if he wants to reinvest somewhere else and just not have the headaches of managing? 

Hi @Mayer M., appreciate you reaching out. I am unsure of your questions? Are you asking how do you know when to use meters in each plumbing configuration or just use a RUBS system? Let me know further and I can help answer. Reply here or just shoot an email to us and we can help. 

Hi Rodney, I sent you this email below but will copy it here too for clarity.

Yes the meters you purchased are the lower cost $65 plastic bodied meters that are not weather resistant. They are designed to install indoors or in an IP68 or so enclosure outdoors. Had we have known that these would go outdoors we could have chosen a different meter or our product can actually be installed on any brand water meter as long as it has a pulse output. My apologies on not understanding this as we sent all of the installation manuals that highlights the plastic body as well as our quotes to you describe this. We can swap them out for a different meter and won't charge anything for the labor just the additional cost of whatever higher cost meter we choose. Please let me know if you have a preference on meter type or brand.

P.S. just saw your bigger pockets comments as I was writing this. I'll post this in response there too.

Jonathon, I just emailed you directly to work with you and the plumber on warranty replacement and get you taken care of. As mentioned in the email prior to you posting every meter we ship is flow and pressure tested. We have had a handful of landlords in recent months have some leaks through the epoxy connection due to breaking with some force during installation. We are working with anyone on this, training on how to install and warranty replacement to help ease this. We can ensure that we will take care of you and are testing and always making the product better. Looking forward to hearing from you via email and talk to your plumber when you reply with his contact info.