All Forum Categories
Market News & Data
General Info
Real Estate Strategies

Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal



Real Estate Classifieds
Reviews & Feedback
All Forum Posts by: Jillian Campayno
Jillian Campayno has started 387 posts and replied 387 times.
Post: Cambridge Virtual Meeting Tues Apr 21: Rent Collection Software

- Posts 389
- Votes 31

It's true that when you knock on a resident's door to collect rent, you can connect on a personal level and learn what's new and in need of attention. But in the new world of social distancing, collecting rent in-person is either prohibited or risky. Not to mention the fact that few renters have the work-from-home-stability that would be needed to pay rent in full and on-time. Partial payments may become the new normal. Even before this, collecting rent in person has always been time consuming and slow, especially when renters are short. There is a better way.
In this presentation, we'll review the market context in which rent collection happens. We'll talk about the rise of partial payments and payments tied to income, including relief checks. We'll then discuss the fundamentals of moving money over networks, including credit cards and ACH. Finally we'll review some software offerings available today including QuickBooks, PayPal, Venmo, Cozy, zRent, and RentHelper. Each has pros and cons. Attendees will leave with an understanding of how money moves in the US and where to learn more about various methods for collection at a distance.
This part of the presentation will be given by MassLandlords staff.
*"No Sales Pitch" GuaranteeMassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.
*Tuesday, April 21st Cambridge Virtual Meeting Agenda
-6:30pm Sign-in and virtual networking: you can chit chat with others as people log in
-6:40pm MassLandlords Business Update and Member MinutesMember Minutes - Any member can have the mic for 60 seconds (introduce yourself, ask a question, share words of wisdom, etc.)
-7:05pm Local Manager Meeting Introduction
-7:10pm Rent collection software
-8:00pm Virtual meeting ends
*Location
-Virtual Meeting and Webinar Replacement
During the COVID-19 (coronavirus) pandemic, this event series is being replaced by webinars or virtual meetings held during the normal event time. Please do not go to the physical event location. If you require assistance using webinar or virtual meeting technology, please contact us at 774-314-1896 or [email protected] a day or two prior to the event. We can send instructions in time for you to participate.
-Virtual meetings include optional audience participation via video, phone, and screenshare and are not recorded.Webinars have limited participation options (typed questions only) and are recorded.
-Virtual Meeting Details (hosted by Zoom)We will share our video, audio, and computer screen and slides.Optional: You can share your video with everyone, talk to everyone, and type chat with everyone. Video sharing is not required. Talking is not required.
-Passwords are emailed upon purchase of a ticket. If you do not receive your password within a minute, check your spam. If it's not in spam, email [email protected] before the event or at the start. We check email during event startup.
Join Zoom Meeting https://zoom.us/j/476055626
Meeting ID: 476 055 626
Password: Will be emailed
One tap mobile
+13126266799,,476055626# US (Chicago)
+16468769923,,476055626# US (New York)
Dial by your location
+1 312 626 6799 US (Chicago)
+1 646 876 9923 US (New York)
+1 669 900 6833 US (San Jose)
+1 253 215 8782 US
+1 301 715 8592 US
+1 346 248 7799 US (Houston)
+1 408 638 0968 US (San Jose)
Meeting ID: 476 055 626
Password: Will be emailed
Find your local number: https://zoom.us/u/aezzlVDnur
Please use the zoom "test audio" feature to evaluate your microphone prior to the meeting start time. You will be allowed to talk to others if your microphone is good and there is no background noise. We reserve the right to mute anyone for any reason. Attendees without a microphone or who don't want to be heard can type questions.
Pricing:
Open to the public. Membership is not required!
- Contemporaneous participation:
- Public: $10
- Members: $7
- Premium Members: No charge and no need to register (Password will be emailed)
This event will not be recorded.
Tickets at MassLandlords.net/events
Post: Virtual Two Day MassLandlords Crash Course in Landlording

- Posts 389
- Votes 31

New! This comprehensive training is now split over two days to reduce screen time. Learn everything you need to succeed as an owner or manager of residential rental property in Massachusetts.
This fast-paced course is strictly limited to 16 participants to allow for detailed discussion and Q&A.
Course tuition includes:
-Small group session with the Executive Director, a trained presenter and experienced landlord, and the attorney.-A comprehensive agenda, see below.
-Your choice of two books: Every Landlord's Tax Deduction Guide by NOLO, The Good Landlord by Peter Shapiro, Getting to Yes by Roger Fisher, and/orThe Housing Manual by H. John Fisher.
-A bound summary of all material presented.
-A MassLandlords ballpoint pen.
-A coupon for 10% off any MassLandlords annual membership.
-A MassLandlords certificate of completion and permission to use "MassLandlords Crash Course graduate" on your marketing material.
You will receive a box packed with your personalized signed certificate, your choice of two books, course notes, pen, and half a dozen other pieces of literature. Materials will be mailed when the US curve flattens and we have a local team member healthy for fourteen days consecutively. Electronic course notes will be downloadable for printing at home and notetaking prior to the event.
*Saturday, April 25th, 2020 and Saturday May 2nd, 2020 Virtual Course Agenda
Saturday, April 25th, 2020:
-8:30 am - Introduction of MassLandlords and course participants
-8:50 - Rental marketsUrban, suburban, ruralLuxury, college, professional, working, subsidized, rooming houses
-9:05 - Property selection, Lead paint (Legal highlight), UtilitiesBones vs surfaces, Amenities, Repairs and renovations, Durable vs beautiful, What if I'm stuck with what I've got?
-9:20 - Sales and marketing 101 for rental property managers, Marketing rentals, Sales process, Staying organized, Branding a small business, Getting more or fewer calls, Tips and tricks
-10:05 - Break
-10:15 - Applications and screening, Criminal, credit, eviction, Discrimination (legal highlight), Tenant Screening Workshop
-11:20 - If time allows, start Rental Forms, Lease vs Tenancy at Will, iCORI, Eviction notices
-12:15 - End Day One, course resumes the following Saturday
Saturday, May 2nd, 2020:
-8:30 - Review of Day One and follow-up questions
-8:45 - If needed, finish Rental Forms, Lease vs Tenancy at Will, iCORI, Eviction notices
-9:15 - Legal Matters start, Late fees, Security deposits, Eviction process, Move-and-store, Water and electrical submetering, Housing Court vs District Court, Warranty of habitability, Inspections, Subsidies, Rent control
-10:05 - Break
-10:15 - Legal Matters finish
-11:00 - Maintenance, hiring, and operations, Keeping the rent roll and expenses, Filing taxes, To manage or not to mange, Tenants as customers, Notifying tenants, Extermination, Monitoring contractors, Lease violations and conflict resolution, Record keeping
-11:50 - Overview of books and resources for further education
-12:00 - Review of unanswered questions
-12:15 - End Day Two and End Course
Please note that end time each day may vary based on questions.
*Location:
-Virtual Meeting and Webinar ReplacementDuring the COVID-19 (coronavirus) pandemic, this event series is being replaced by webinars or virtual meetings held during the normal event time. Please do not go to the physical event location. If you require assistance using webinar or virtual meeting technology, please contact us at 774-314-1896 or [email protected] a day or two prior to the event. We can send instructions in time for you to participate.
Virtual meetings include optional audience participation via video, phone, and screenshare and are not recorded. Webinars have limited participation options (typed questions only) and are recorded.
-Two Saturdays Zoom Meeting:
Douglas Quattrochi is inviting you to a scheduled Zoom meeting.
Topic: Crash Course Both Days
Time: Apr 25, 2020 08:00 AM Eastern Time (US and Canada)
Time: May 2, 2020 08:00 AM Eastern Time (US and Canada)
Join Zoom Meeting: https://zoom.us/j/660179757
Meeting ID: 660 179 757
Password: Will be emailed
One tap mobile
+16468769923,,660179757# US (New York)
+13126266799,,660179757# US (Chicago)
Dial by your location
+1 646 876 9923 US (New York)
+1 312 626 6799 US (Chicago)
+1 408 638 0968 US (San Jose)
+1 669 900 6833 US (San Jose)
+1 253 215 8782 US +1 301 715 8592 US +1 346 248 7799 US (Houston)
Meeting ID: 660 179 757
Password: Will be emailed
Find your local number: https://zoom.us/u/aezzlVDnur
*Food:
This is a virtual course. You are free to prepare food at home and eat while you listen.
*Pricing:
Open to the public. Membership is not required, but advance registration is required!
- Online:
- -Non-members: $205
- -Members: $195 (log in before you register or you will see the non-member price)
- Online registration required. All ticket sales final.
The course is the same price as usual, because our estimate of shipping and handling on a box of course materials is equal to our historic cost per person of catering. You will receive a box packed with your personalized signed certificate, your choice of two books, course notes, pen, and half a dozen other pieces of literature. Materials will be mailed when the US curve flattens and we have a local team member healthy for fourteen days consecutively. Electronic course notes will be downloadable for printing at home and notetaking prior to the event.
Tickets at MassLandlords.net/events
Post: Thu Apr 9: Rental Forms You Need + Electronic Signatures

- Posts 389
- Votes 31

This will be a review of all the rental forms you need, a guided tour of MassLandlords.net/forms. We will cover tenant screening paperwork, rental agreements, eviction notices, smoke detector forms, and security deposit returns. This will be a paperwork-focused presentation. We will not go in depth on the laws, but we will give you an idea of where your business documentation may have "gaps" that you can work to fill.
We will also review the legal framework that authorizes electronic signatures and give some recommendations for services to check out.
"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.
*Thursday, April 9th Virtual Meeting Agenda
-6:30pm Sign-in and virtual networking: you can chit chat with others as people log in
-6:40pm MassLandlords Business Update and Member Minutes
Member Minutes - Any member can have the mic for 60 seconds (introduce yourself, ask a question, share words of wisdom, etc.)
-7:05pm Local Manager Meeting Introduction
-7:10pm Rental forms you need and electronic signatures
-8:00pm Virtual meeting ends
*Location
Virtual Meeting and Webinar Replacement
-During the COVID-19 (coronavirus) pandemic, this event series is being replaced by webinars or virtual meetings held during the normal event time. Please do not go to the physical event location. If you require assistance using webinar or virtual meeting technology, please contact us at 774-314-1896 or [email protected] a day or two prior to the event. We can send instructions in time for you to participate.
-Virtual meetings include optional audience participation via video, phone, and screenshare and are not recorded.
Webinars have limited participation options (typed questions only) and are recorded.
-Virtual Meeting Details (hosted by Zoom)
We will share our video, audio, and computer screen and slides.
Optional: You can share your video with everyone, talk to everyone, and type chat with everyone. Video sharing is not required. Talking is not required.
Passwords are emailed upon purchase of a ticket. If you do not receive your password within a minute, check your spam. If it's not in spam, email [email protected] before the event or at the start. We check email during event startup.
-Join Zoom Meeting
Meeting ID: 916 014 394
Password: Will be emailed
One tap mobile
+13126266799,,916014394# US (Chicago)
+16468769923,,916014394# US (New York)
Dial by your location
+1 312 626 6799 US (Chicago)
+1 646 876 9923 US (New York)
+1 301 715 8592 US
+1 346 248 7799 US (Houston)
+1 408 638 0968 US (San Jose)
+1 669 900 6833 US (San Jose)
+1 253 215 8782 US
Meeting ID: 916 014 394
Password: Will be emailed
Find your local number: https://zoom.us/u/aezzlVDnur
Please use the zoom "test audio" feature to evaluate your microphone prior to the meeting start time. You will be allowed to talk to others if your microphone is good and there is no background noise. We reserve the right to mute anyone for any reason. Attendees without a microphone or who don't want to be heard can type questions.
*Pricing
Open to the public. Membership is not required!
-Contemporaneous participation:
Public: $10
Members: $7
This event will not be recorded.
Tickets at MassLandlords.net/events
Post: Worcester Virtual Meeting: Security Deposit Escrow Subaccounts

- Posts 389
- Votes 31

*Note: based on best practice observed with our first virtual meeting, we've found it best to limit ourselves to a business update plus a single topic. The tour of the website and the review of the sanitary code, previously also scheduled in this timeslot, have been removed and will be scheduled again soon.
*Security Deposit Escrow Subaccounts
Professionals know that security deposits need to be held "beyond the claim of creditors of the lessor." Does this mean we have to open an account under each renter's social security number using a W-9? Not exactly. We will discuss security deposit escrow subaccounts, which are tools available to landlords large and small for holding many different security deposits compliantly via online banking under one master account you control.
*"No Sales Pitch" GuaranteeMassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.
*Wednesday, April 8th Virtual Meeting Agenda
-6:30pm Sign-in and virtual networking: you can chit chat with others as people log in
-6:40pm MassLandlords Business Update and Member MinutesMember Minutes - Any member can have the mic for 60 seconds (introduce yourself, ask a question, share words of wisdom, etc.)
-7:05pm Rich Merlino Meeting Introduction
-7:10pm Security deposit escrow subaccounts
-8:00pm Virtual meeting ends
*Location-Virtual Meeting and Webinar ReplacementDuring the COVID-19 (coronavirus) pandemic, this event series is being replaced by webinars or virtual meetings held during the normal event time. Please do not go to the physical event location. If you require assistance using webinar or virtual meeting technology, please contact us at 774-314-1896 or [email protected] a day or two prior to the event. We can send instructions in time for you to participate.
-Virtual meetings include optional audience participation via video, phone, and screenshare and are not recorded.Webinars have limited participation options (typed questions only) and are recorded.
-Virtual Meeting Details (hosted by Zoom)We will share our video, audio, and computer screen and slides.
Optional: You can share your video with everyone, talk to everyone, and type chat with everyone. Video sharing is not required. Talking is not required.
Passwords are emailed upon purchase of a ticket. If you do not receive your password within a minute, check your spam. If it's not in spam, email [email protected] before the event or at the start. We check email during event startup.
-Join Zoom Meeting: https://zoom.us/j/687419248
Password: Will be emailed
One tap mobile+13126266799,,687419248# US (Chicago)+16468769923,,687419248# US (New York)
Dial by your location +1 312 626 6799 US (Chicago) +1 646 876 9923 US (New York) +1 346 248 7799 US (Houston) +1 408 638 0968 US (San Jose) +1 669 900 6833 US (San Jose) +1 253 215 8782 US +1 301 715 8592 US
Meeting ID: 687 419 248
Password: Will be emailed
Use the zoom "test audio" feature to evaluate your microphone prior to the meeting start time. You will be allowed to talk to others if your microphone is good and there is no background noise. We reserve the right to mute anyone for any reason. Attendees without a microphone or who don't want to be heard can type questions.
-Pricing
Open to the public. Membership is not required!
Contemporaneous participation: Public: $10 Members: $7
This event will not be recorded.
Tickets at: MassLandlords.net/events
Post: Online Webinar: Emotional Support Animals

- Posts 389
- Votes 31

Emotional support animals and service animals are a needed and valuable help for those of us living with a disability. But some unscrupulous individuals seem ready to abuse this protection, parading what seems like an ordinary pet through our rental application and right into our "no pets" apartment. What are landlords supposed to do to protect their property and also a renter's rights when someone says they have a support animal? What's the correct terminology to use? And what would land us in hot water for discrimination if we're not careful? We'll be covering this and more.
HUD Guidance was recently issued, we'll be looking at whether it changes anything or is more of the same.
This webinar will be given by MassLandlords Crash Course instructor and Attorney Adam Sherwin.
*Friday, March 27th
-12:00pm Webinar Begins
-1:00pm Webinar Ends
*Registration
Open to the public. Membership is not required!
-Public: $6
-Members: $3
Upon purchasing, you will be registered. A password for the webinar will be sent day-of. Registrants will also have full access to the recording to watch or rewatch any time after the webinar is completed.
https://zoom.us/j/705097719
Password will be emailed to registrants immediately upon registration. Check your spam.
Or iPhone one-tap :
US: +16468769923,,375967313# or +16699006833,,375967313#
Or Telephone:
Dial(for higher quality, dial a number based on your current location):
US: +1 646 876 9923 or +1 408 638 0968 or +1 669 900 6833
Webinar ID: 705 097 719
International numbers available: https://zoom.us/u/aezzlVDnur
Tickets at MassLandlords.net/events
Post: Buying or Selling Occupied Property, Tenant Screening Overview

- Posts 389
- Votes 31

*Part I: Buying or Selling Occupied Property
This presentation will go over the essentials of buying or selling occupied property, in other words, leased rentals. We will look at all aspects of the process:
Offer stage - what to include
Due diligence - what rental documents to request from owner/seller
P&S - ensuring correct terms
Closing ensuring transfer of last month's rent and security deposits
Post closing - starting off relationships with new tenants on the right foot
These best practices ought to be known by all brokers and REALTOR's, but in practice some don't. And even if yours does, it's always a good idea as the incoming or outgoing owner to know enough to supervise. Security deposit liability, for instance, lies with us even if our agents do not comply.
This part of the presentation will be given by Attorney Michele Kasabula, MassLandlords Board of Directors.
*Part II: Tenant Screening Overview
Credit, criminal, eviction history. What can we check and what does it mean? This segment will review all of these factors, as well as give a comprehensive look at discrimination protections. We'll show you how to protect your assets while also giving equal housing opportunity to all.
We will cover age discrimination and emotional support animals so you know when you can take a photo ID and how to verify requests for reasonable accommodation.
This part of the presentation will be given by MassLandlords staff.
*"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.
*Wednesday, March 11th Meeting Agenda
-5:30pm Sign-in/Networking
Networking draws from Worcester, Shrewsbury, Millbury, Auburn, Leicester, Paxton, Holden, West Boylston, Boylston, Grafton, Upton, Northbridge, Sutton, Oxford, Charlton, Spencer, Oakham, Rutland, Princeton, Clinton, and Sterling.
-6:15pm Buffet Dinner by The Vintage Grille
-6:40pm MassLandlords Business Update and Member Minutes
Member Minutes - Any member can have the mic for 60 seconds (introduce yourself, ask a question, share words of wisdom, etc.)
-7:00pm Rich Merlino Meeting Introduction
-7:05pm Buying or Selling Occupied Property
-7:40pm Tenant Screening Overview
-8:30pm Networking and one-on-one follow-up
-9:00pm Doors close
*Location
Worcester Technical High School
1 Skyline Dr
Worcester, MA 01603
*Parking
There is ample free parking in the first lot you see, in the covered garage to your left, on top of the garage (entrance further down road), and around the back of the school
*Food
Cheese and crackers, sodas, water, coffee, decaf
Hot buffet dinner, incl. salad, rolls
Cookies, brownies, and/or blondies
*Dietary restrictions: purchase an early-bird ticket and email [email protected], we will accommodate you.
*Pricing
Open to the public. Membership is not required!
-Door:
Public: $24
Members: $19
-Early-bird, reserve seven days prior by 12pm:
Public: $22
Members: $14
Premium Members: No charge and no need to register
*Extra Credit
-First time attendees: Join as a member before leaving the event, your public ticket will be credited toward membership.
-Members: Bring a first-time attendee who joins at the event, your membership will be extended by one month free. No limit.
Tickets at MassLandlords.net/events
Post: MassLandlords Deleading Overview

- Posts 389
- Votes 31

Deleading is easier than ever, and more important than ever. Changes in 2017 reduced the cost to landlords, but also changed the legal definition of lead poisoning, increasing our liability.
This segment will give the basics of lead remediation: why lead is hazardous, where we find lead, and how to eliminate the hazard. We will review deleading methods, letters of interim control, and certificates of deleading compliance.
This is not a moderate risk deleader training. Attendees will learn about the DIY deleading training that is available (typically, 12 hours), and will also learn about the costs and benefits of hiring professionals. Lastly, because this is a landlording event, we will talk about deleading with residents in the unit, how to navigate the arrival of children, and how to ensure both you and your renters stay happy and healthy.
This part of the presentation will be given by MassLandlords staff.
*Have you seen our Leave Stuff, Take Stuff Table?
Market your business, pick up handouts, give away an old doorknob. Everything goes on our first-come, first-served display table at all our events. Please bring business cards, brochures, coupons. And feel free to pick up your own uncollected marketing materials at the end. Everything not claimed end-of-night may be chucked.
*"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.
*Tuesday, March 17th Cambridge Meeting Agenda
-5:30pm Sign-in and Networking
Networking draws from Cambridge, Boston, Somerville, Arlington, Belmont, Watertown, and Malden.
-6:00pm Buffet Dinner
-6:40pm Executive Director Doug Quattrochi with the MassLandlords Business Update
Member Minutes - Any member can have the mic for 60 seconds (introduce yourself, ask a question, share words of wisdom, etc.)
-7:00pm Deleading Overview
-7:40pm Networking; this event will end early in observance of Evacuation Day; attendees may reconvene downstairs at Shy Bird for socializing
-8:30pm Doors close
*Location
Cambridge Innovation Center
1 Broadway (5th Floor)
Cambridge, MA 02142
Please note: CIC has several buildings in Kendall Square, two of them being adjacent to each other. The correct location for this event is the building with light colored concrete, vertical windows and a Dunkin Donuts on the ground level.
ID required Upon entering One Broadway, you will need to check in with the lobby security. You'll just need to show your ID and let them know you're going to the MassLandlords event in the 5th floor Venture Cafe.
*Parking
Just $10 at Pilgrim Parking, enter after 4pm, a two-minute walk from One Broadway, click here for details. Be careful, some garages are $30. Accessible by T (red line Kendall Square) and highway. For additional parking options see CIC Directions.
*Food
Buffet, incl. salad and rolls
Water, sodas
Cookies
*Dietary restrictions: purchase an early-bird ticket and email [email protected], we will accommodate you.
Leftover food is donated to members and/or homeless shelters.
*Pricing
Open to the public. Membership is not required!
-Door:
Public: $24
Members: $19
Early-bird, reserve seven days prior by 12pm:
-Public: $22
Members: $14
Nametags are printed for early-bird public, early-bird member, and premium members only.
*Extra Credit
-First time attendees: Join as a member before leaving the event, your public ticket will be credited toward membership.
-Members: Bring a first-time attendee who joins at the event, your membership will be extended by one month free. No limit.
Tickets at MassLandlords.net/events
Post: MassLandlords Crash Course in Landlording

- Posts 389
- Votes 31

Learn everything you need to succeed as an owner or manager of residential rental property in Massachusetts.
This fast-paced course is strictly limited to 16 participants to allow for detailed discussion and Q&A. Course tuition includes:
Small group session with the Executive Director, a trained presenter and experienced landlord, and the attorney.
A comprehensive agenda, see below.
Your choice of two books:
Every Landlord's Tax Deduction Guide by NOLO,
The Good Landlord by Peter Shapiro,
Getting to Yes by Roger Fisher, and/or
The Housing Manual by H. John Fisher.
A bound summary of all material presented.
Breakfast pastries, coffee, tea.
Lunch sandwiches, sodas, chips, cookies; all dietary requirements satisfied, please notify us when you purchase a ticket.
A MassLandlords ballpoint pen.
A coupon for 10% off any MassLandlords annual membership.
A MassLandlords certificate of completion and permission to use
"MassLandlords Crash Course graduate" on your marketing material.
Saturday, March 21st, 2020 Agenda
-8:30 am - Introduction of MassLandlords and course participants
-8:50 - Rental markets
Urban, suburban, rural
Luxury, college, professional, working, subsidized, rooming houses
-9:05 - Property selection
Lead paint (Legal highlight)
Utilities
Bones vs surfaces
Amenities
Repairs and renovations
Durable vs beautiful
What if I'm stuck with what I've got?
-9:20 - Sales and marketing 101 for rental property managers
Marketing rentals
Sales process
Staying organized
Branding a small business
Getting more or fewer calls
Tips and tricks
-10:05 - Break
-10:15 - Applications and screening
Criminal, credit, eviction
Discrimination (legal highlight)
Tenant Screening Workshop
-11:20 - Rental Forms
Lease vs Tenancy at Will
iCORI
Eviction notices
-11:55 - Legal Matters start
Late fees
Security deposits
Eviction process
Move-and-store
Water and electrical submetering
Housing Court vs District Court
Warranty of habitability
Inspections
Subsidies
Rent control
-12:10 - Break and Lunch, with free form Q&A
-12:55 - Legal Matters finish
-1:30 - Maintenance, hiring, and operations
Keeping the rent roll and expenses
Filing taxes
To manage or not to mange
Tenants as customers
Notifying tenants
Extermination
Monitoring contractors
Lease violations and conflict resolution
Record keeping
-2:10 - Overview of books and resources for further education
-2:15 - Review of unanswered questions
-2:30 - End
Please note that end time may vary based on questions.
*Location
Realtor Association of Pioneer Valley
221 Industry Ave
Springfield, MA 01104
*Food
-Breakfast:
Fresh bagels, large muffins, cinnamon rolls, coffee cake slices and scones with cream cheese, butter, and jam
Fresh fruit platter
Assorted fruit juices and coffee
-Lunch:
Assorted gourmet sandwiches
Garden salad
Fruit salad
Assorted pastries
Soda, juice, water
*Please email [email protected] if you have any dietary restrictions and need a special meal.
*Pricing Online:
-Non-members: $205
-Members: $195 (log in before you register or you will see the non-member price)
Online registration required. All ticket sales final.
Tickets at: MassLandlords.net/events
Post: Buying or Selling Occupied Property

- Posts 389
- Votes 31
This presentation will go over the essentials of buying or selling occupied property, in other words, leased rentals. We will look at all aspects of the process:
-Offer stage - what to include
-Due diligence - what rental documents to request from owner/seller
-P&S - ensuring correct terms
-Closing ensuring transfer of last month's rent and security deposits
-Post closing - starting off relationships with new tenants on the right foot
These best practices ought to be known by all brokers and REALTOR's, but in practice some don't. And even if yours does, it's always a good idea as the incoming or outgoing owner to know enough to supervise. Security deposit liability, for instance, lies with us even if our agents do not comply.
This webinar will be given by Attorney Jordana Greenman.
*Friday, February 28th
-12:00pm Webinar Begins
-1:00pm Webinar Ends
*Registration
Open to the public. Membership is not required!
-Public: $6
-Members: $3
Upon purchasing, you will be registered.
A password for the webinar will be sent day-of. Registrants will also have full access to the recording to watch or rewatch any time after the webinar is completed.
*Zoom webinar
Password will be emailed to registrants immediately upon registration. Check your spam.
Or iPhone one-tap :
US: +16468769923,,375967313# or +16699006833,,375967313#
Or Telephone:
Dial(for higher quality, dial a number based on your current location):
US: +1 646 876 9923 or +1 408 638 0968 or +1 669 900 6833
Webinar ID: 375 967 313
International numbers available: https://zoom.us/u/aezzlVDnur
The webinar counts for continuing education credit for Certified Massachusetts Landlord Level Three.

Post: Buying or Selling Occupied Property, Member Choice

- Posts 389
- Votes 31
Part I: Closing Occupied Property
This presentation will go over the essentials of buying or selling occupied property, in other words, leased rentals. We will look at all aspects of the process:
Offer stage - what to include
Due diligence - what rental documents to request from owner/seller
P&S - ensuring correct terms
Closing ensuring transfer of last month's rent and security deposits
Post closing - starting off relationships with new tenants on the right foot
This part of the presentation will be given by Attorney Marissa A. Komack. Her practice concentrates in the buying, selling and financing of residential and commercial properties. She is a member of the Longmeadow Zoning Board of Appeals.
Part II: Member Choice TBA
We're holding this slot for educational content requested by members. What questions have you had lately? Know someone who would make a great speaker without a sales pitch?
Suggest topics by emailing us [email protected].
Topic will be decided and announced shortly based on your suggestions.
"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.
*Thursday, March 12th RHAGS Meeting Agenda
-5:30pm Sign-in and Networking
Cash bar
Networking draws from Springfield, West Springfield, Holyoke, Chicopee, Ludlow, Wilbraham, East Longmeadow, Longmeadow, Agawam, Southwick, Southampton, Easthampton, Northampton, Westhampton, Hadley, South Hadley, Granby, Amherst, Belchertown, Ware, Palmer, Warren, Monson, and Hampden.
-6:00pm Buffet dinner
-6:40pm State-wide Business Update and Member Minutes
-7:00pm Local Updates
-7:05pm Legal Update
-7:10pm Members Choice
-7:35pm Buying or Selling Occupied Property
-8:30pm Networking
-9:00pm Doors Close
*Location
Twin Hills Country Club
700 Wolf Swamp Rd
Longmeadow, MA 01106
*Food
Hot buffet dinner, incl. salad and rolls
Cash bar
Hot Coffee & Tea
Dessert
*Dietary restrictions: purchase an early-bird ticket and update the goals/restrictions field in your profile, we will accommodate you.
*Pricing
Open to the public. Membership is not required!
-Door:
Public: $40
Members: $35
-Early bird, reserve seven days prior by 12pm:
Public: $38
Members: $30
Nametags are printed for all early-bird tickets and premium members.
*Extra Credit
-First time attendees: Join as a member before leaving the event, your public ticket will be credited toward membership.
-Members: Bring a first-time attendee who joins at the event, your membership will be extended by one month free. No limit.
Tickets at: MassLandlords.net/events
