Skip to content
×
Pro Members Get
Full Access!
Get off the sidelines and take action in real estate investing with BiggerPockets Pro. Our comprehensive suite of tools and resources minimize mistakes, support informed decisions, and propel you to success.
Advanced networking features
Market and Deal Finder tools
Property analysis calculators
Landlord Command Center
ANNUAL Save 16%
$32.50 /mo
$390 billed annualy
MONTHLY
$39 /mo
billed monthly
7 day free trial. Cancel anytime

Let's keep in touch

Subscribe to our newsletter for timely insights and actionable tips on your real estate journey.

By signing up, you indicate that you agree to the BiggerPockets Terms & Conditions
×
Try Pro Features for Free
Start your 7 day free trial. Pick markets, find deals, analyze and manage properties.
Followed Discussions Followed Categories Followed People Followed Locations
All Forum Categories
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

All Forum Posts by: Randy F.

Randy F. has started 9 posts and replied 343 times.

Post: Favorite "T" Shirt Sayings

Randy F.Posted
  • Contractor
  • Anchorage, AK
  • Posts 351
  • Votes 196

"Never under estimate the power of stupid people in high places"

Set over a pic of the US Capital Building

Post: Spray painting cabinets?

Randy F.Posted
  • Contractor
  • Anchorage, AK
  • Posts 351
  • Votes 196

Just my two cents on Transformations.

There is nothing magical about it. Everything in it is available on the shelf seperately and at less cost, although the instructional video provides DIY valuable info. Refinishing or painting cabinets is very labor intensive, and results are dependent upon the skill level of the user. The kits are convenient for the DIY who has the time to spend, but it may make more sense to ensure a quality end product by hiring it professionally done.

What I dont like about it is how misleading the marketing is. DIY has turned into a HUGE market and this product plays to it. Rustoleum claims that with the kit you eliminate the need for stripping, sanding, and priming. Stripping would seldom be necessary before painting, deglossing with scotchbrite pads is basically wet sanding, and the "base coat" is.... thats right... a tinted primer coat! But if they didnt make it sound easy, noone would buy it!

For the right DIYers Im sure its great. I would just caution those considering it to expect it to eat up a great deal of time, require a great deal of space, and may not look as sassy as the pics on the box and website.

As far as fizz cans... I hope DIY Network wasnt talking about using them on cabinets. But who knows... How many shows have you seen where they start rolling out paint with a 4" roller in the middle of the wall! Spray paint in the can is way too thin bodied and would take forever and ten days to do a kitchen with, and you'd be chasing runs and sags and if you did get enough build for a decent finish, you would cloud adjacent surface finish as you go with the overspray.

Cabinets are best sprayed with a HVLP(high volume low pressure)sprayer which allows greater control and finer finish than most airless, with a manageable level of overspray. A good option might be to work with your painter and you do the prep and pay him to come in and shoot them for a couple hundred bucks.

Post: Why are contractors part of the problem not solution?

Randy F.Posted
  • Contractor
  • Anchorage, AK
  • Posts 351
  • Votes 196
Originally posted by Dev Horn:
There should be some sort of BP award given to anyone that has endured this thread. =D

Dev, I would settle for a bottle of generic ibuprophen!

Just to be clear... And honest... I do recognize I was part of the problem, not the solution in this thread!!

Post: Why are contractors part of the problem not solution?

Randy F.Posted
  • Contractor
  • Anchorage, AK
  • Posts 351
  • Votes 196
Originally posted by Terry Portier:
Sounds like everyone has their own personal experiences with contractor’s, and those experiences can vary from state to state, county to county, city to city, town to town. What cracks me up is when someone claims to have expertise in a place they have never been a contracting company. How can they size it up, how can say what would work and would not? Just based on what they have experienced elsewhere? IF they NEVER been there and done it? LOL! Oh only on forums, I tell ya!

Got to feel for the REIs that are doing rehabs from out of state.

More I look at REI business more I realize how far apart it is from a construction company. I see some construction companies that invest to, I'm thinking better as a separate company, again, probably depends on your local market. Perhaps a good use for a series LLC.

Well it's been an interesting discussion giving me a better feel for what has been going on elsewhere in the nation, thanks for that. :)

I must have missed something,Terry. I didnt see where anyone claimed to have "expertise in a place they have never been a contracing company". Feel free to use the "quote" feature.

Post: Why are contractors part of the problem not solution?

Randy F.Posted
  • Contractor
  • Anchorage, AK
  • Posts 351
  • Votes 196
Originally posted by Terry Portier:
Randy,

Where I differ is in the overhead variables in contractor pricing that DO NOT necessarily mean lack of experience, slow, poor quality. I think that is where you are wrong, I do respect years in a business, but unless you have that many years in every city in the world it does not make your experience more valuable, it is just localized and can be skewed from the masses.

As stated some overhead variables are,

1. Employee vs. sub
2. Cost of retail office space
3. Advertising
4. Litigation (some subs may be in)
5. Education and experience
6. Volume of work

Again, these are cost that can be passed onto the customer that have nothing to do with a company’s ability to perform on time and schedule or cheaper.

My day job I am an Aerospace Engineer with 30 years. I've worked in most major cities you REI in, never Alaska thank you, ;) I do hear what you are saying Randy since as a consultant-contractor that has seen A LOT of BIG corporate business, I am high priced because I know my trade very well. I'm usually the first to get let go when the budget crunches since I am expensive. Just happen so I am working on my company and REI. But, I don't see this as Rocket Science and as "complicated" as you. I realize the people we manage are not professional, rather blue collar workers that can make it more complicated than needs be, but the principles are the same at a smaller scale. I am fortunate to have seen the big dogs play, another reason why I know how to provide that level of service to my customers at lower cost. Dealing directly with the shop, mechanics, contractors is not new to me, I am a licensed FAA mechanic as well. My son is also an Entrepreneur degree with a lot of talent, some experience that out sells ones with more experience, so I don't underestimate the kids with less experience I have learned a lot from. This all plays a factor into faster, better, cheaper. I also consult a lot of companies that are stuck in old manufacturing and design practices that run their companies into the ground. You can bet the same thing exist in the contracting world from people that do not know how to manage, just simple principles, that created this thread. Yes the risk are high to the REI that is not in the field daily, not only the things Randy and I pointed out but in estimating jobs.

“Unlike the OP, I couldn’t care less about production contractors who chase insurance work. I have no interest in the work, profits that for the most part are unrelated to performance/quality, or in the money motivated mentality in that sector.”

Fist off our sales team chases the jobs, our PMs manage them in the field. It is obvious you have no idea what this work entails or have experience with it. If we did not perform quality work fast at low cost our mega client(S)/ customers would never hire us back, there are too many others knocking at their door. We will obtain more work from these clients based on past performance and a good reputation as we have already have proven.

A recap on the risk (some of which can be very costly) to an REI hiring and managing subs to save up front cost, new or seasoned. This is USA.

1. If you don't pay the price from profits to have an LLC and proper "Commercial" General Liability and Workers Comp insurance you run the risk of personal injury and workers comp and other law suits. I have talked to both attorneys' here, it happens often.

2. If you don’t not have the experience and/or software to estimate jobs you run the risk of under estimating jobs.

3. If you do not understand labor laws and IRS code you run the risk of back taxes, fines, and penalties.

4. If you do not understand building code and keep up on them, you run the risk of making costly mistakes. We attend a builder’s local code meeting every month for this purpose, time you don’t have to account/pay for by hiring a GC. If you can't pull permits you need to pay a licensed contractor.

5. If you do not have experience managing materials and labor, job sites, etc., you can make costly mistakes.

There is more trust me.

LOL! I will just agree. Im wrong. Youre right. Donuts ARE much cheaper at the Police Academy coffee shop!

Post: Why are contractors part of the problem not solution?

Randy F.Posted
  • Contractor
  • Anchorage, AK
  • Posts 351
  • Votes 196
Originally posted by J Scott:

You're probably thinking, "You just need to find deals with more meat on the bone, J Scott!"

I try. And sometimes I do. But, if I turn down the type of deal above because I plan to pay retail for labor, I'm turning down potential profit (and I'm turning down most of my deals!). No reason to do that when I have the ability to get labor for less than retail...

Hey! I dont throw back skinny salmon. Theyre still tasty... Just takes more of them to fill the freezer! I get it!! :c)

I cant help it. I just have a problem with the word "retail" with regard to labor rates. Its really just semantics and perspective. And my only motivation in engaging on the subject is to gain a better understanding of your perspective as a successful investor dealing with contractors. One of the things that makes me good at what I do is being an effective problem solver. And I get WAY frustrated when I dont have clarity on a subject I should be an expert on!

Originally posted by J Scott:

What makes you think my contractors aren't as reliable as the "retail" contractors? Many of them ARE "retail" contractors when they're not working for me. Many of them charge 20%, 30% or 50% or more to the bulk of their customers than they charge to me because of all the reasons I gave in the other thread (the one about why contractors would want to work with investors).

My intent was not to dispute what your contactors are or arent. The incentives you
listed for contractors to work within your budget are legitimate. My question is... Is it reasonable to assume that the system you have put in place is easily duplicatable by the average investor starting out? I know that there are contractors out there that are reliable, do decent work, and are hungry enough to take on work for less than "retail". I also know that for every one of those, there are thirty who will take the work for yhe same money but who are far from reliable and wouldnt know quality if it bit them in the butt!

There are trade-offs in life. My concern is for the newbie risking his hard earned, and limited resources by going into deals counting on cut-rate labor, without a clear understanding of the associated risks. And in any type of investing, risk management is key.

I have as good a handle on the mentality of tradesmen as one could have, and I know that I only know when I know!! Ya know? If I dont have the ability to identify whether a contractor is worth using before Ive used him... Repeatedly... How can I expect anyone else can. Theres a great deal of luck involved. It takes years in a market to hire with confidence. Knowing all I know of the Milwaukee market, im surprised and impressed you seem to have put together a team so successfully. Not sure Id want to play poker with you!!

Originally posted by J Scott:

So, in many cases, you and I are using the same exact contractors (figuratively speaking).

In other cases, yes, I have contractors who are more flaky, require more management, generate more risk and may not be around as long. That's the overhead I pay for more profit -- and I pay it in the form of a full-time project manager who can babysit contractors, fire them when necessary and keep the pipeline of new contractors full.

I think every investor should be doing this to some degree. Of course, if an investor has a full time job or for some reason can't manage his subs as necessary, then I agree he should be bringing in a full-price GC to do the work and make sure it gets done right. But, those investors are going to make a lot less money and probably find many fewer reasonable deals.

Exactly! Inexperienced fishermen should not take an ultralight rod to a King Salmon Derby!!

Post: Why are contractors part of the problem not solution?

Randy F.Posted
  • Contractor
  • Anchorage, AK
  • Posts 351
  • Votes 196
Originally posted by J Scott:

3. "Better, Faster" will often help investor fetch a higher offer price, but the appraisal system is rigged against "Better, Faster." Basically, while "Better, Faster" will get higher offers from buyers, in many cases those offers will get squashed when the appraisal comes in, and the investor will wish he had spent less money on the rehab.

From a sound investing standpoint, "Better, Faster" doesnt mean putting more into a property than a property itself and the comps dictate, or than what the buyers in the market want. The appraisal factor doesnt apply as it would have been considered and taken into account. When I look at "Better" in reference to the thread topic, I'm talking about paying the price for a better contractor... Not to play roulette with the ARV, but to attain the highest standard of quality within budget and by managing risk upfront rather than damage control thru the process.

In my experience, the cheaper the labor, the more costly the mistakes. It is one thing if an investor without extensive experience himself has a GC or project manager who does. And its hard to argue with success, J Scott! I appears that you have found a great balance thru good management and cheap labor. I believe this is the exception rather than the rule. Why? Because Ive been in the business for over thirty years and I know that In the long term there is no combination which includes "Cheaper" that can be sustained. for a miriad of reasons, "Cheaper" will require the headache of the revolving door... finding and keeping good help.

Even if you give your guys stability, regular work, and better money than they were making, eventually they will flake out on you. Thats an entire subject of its own... The mentality of tradesmen. Ill just say that when I consider these issues here, Im thinking about the average investor and the newbies looking for guidance and for them, my best advice is to evaluate a rehab based on paying well established contractors what they charge to remain well established contractors. For every sub used who either doesnt have the experience or the business acumen to be a part of the foundation of the given markets trades pool, you increase your risk. IMO, an investor either looks to hit a home run on every investment and is willing to accept greater risk to do so, or he is willing to accept lower margins with lower risk and steady returns over the long haul.

That said, balance IS at the heart of success in most things. Paying top dollar for all your trades or hiring the cheapest labor you can find are the extremes, which leads me to...

Originally posted by J Scott:

I would never give up "Better." I would never give up "Cheaper." And while I hate to give up "Faster," I've learned enough in this business to know that that's often the trade-off.

What many dont understand is that "Better" and "Faster" can coexis. But seldom do they come in the same package for "Cheaper". If you look at "Better" simply in terms of quality, while one contractor may have the capacity to produce high quality craftsmanship at lower rates, but requiring a great deal of time, there are experienced high end contractors who can produce high quality much faster, but at a greater cost. If your holding costs are high, which would you choose? If the high end contractor is "Better" by virtue of the fact that he delivers high quality "Faster", allows you to plan for most of the unseen problems that could present, AND can effectively manage the job to meet both budget and schedule, could he not also end up being "Cheaper" in the long run?

Originally posted by J Scott:

This is why, when the margins aren't large on a rehab, I'll use one or two quality carpenters, a small sheetrock team, a small painting team, etc, who can get the job done just as high quality as a big team with a GC, but at a much lower cost...and a few extra days...

This makes a lot of sense. For a less experienced investor however, not so much. He must rely upon professionals in the early stages to ensure that he doesnt walk into things like foundation issue, code problems, etc. that will blow "Cheaper" out of the water.
Once they know what they are looking at and what to look for and can anticipate the types of problems inherent in their market, yes... A project manager and hungry subs can getter done. Of course, Im not saying anything you dont already know!

Originally posted by J Scott:

Randy/Terry - Do you pay retail prices for your labor? If so, what are your typical prices for your various contractors?

I pay the going rates for the type of labor I want or need. For me, it has nothing to do with retail/wholesale/investor rates. It has to do with what they are worth.

It isnt about me. Its about them. Whether an individual or a crew, they are worth what they deliver. No less, no more. Unlike the OP, I couldnt care less about production contractors who chase insurance work. I have no interest in the work, profits that for the most part are unrelated to performance/quality, or in the money motivated mentality in that sector. I'm a perfectionist, an idealist, and a big picture guy. My interest is in what I personally create and leave behind. And, I try to live by the Golden Rule. I expect to be paid what Im worth, therefore I pay people what they are worth. I understand that if for whatever reason I choose to pay less, I will get less.

I dont believe there are any right or wrong, black and white answers. The remodeling/renovation/restoration business is one of the grayest, most complicated businesses in existence. No two people measure things like quality and worth the same. No two contractors work at the same task at the same speed. And with as many variables as there are, no two people will have the same definition of what "Better" means to them. More often than not, its the intangible that makes the difference... Things like work ethic, honesty, trustworthiness, modesty & humility, and being able to play well with others, none of which there is a standard rate for! Its seems you have to be a freaking psychologist to even hire a laborer these days, let alone a GC.

Post: Why are contractors part of the problem not solution?

Randy F.Posted
  • Contractor
  • Anchorage, AK
  • Posts 351
  • Votes 196

Speaking of ole sayings, how bout this one...

"Pigs get fat, hogs get slaughtered"

If the numbers work and youre looking at a decent ROI, whats wrong with "Better, Faster"? Many a homeowner or investor shooting for "Cheaper" has gotten themselves "slaughtered"!

Post: putting vinyl tile on the bathroom floor

Randy F.Posted
  • Contractor
  • Anchorage, AK
  • Posts 351
  • Votes 196

The problem with peel and stick is that to prep a floor to the point it will stay down, would be more trouble than its worth. And wood expands and contracts at a different rate that vinyl and the adhesive isnt a strong enough bond to hold up. Either sheet goods or real tile is your best bet.

Post: Why are contractors part of the problem not solution?

Randy F.Posted
  • Contractor
  • Anchorage, AK
  • Posts 351
  • Votes 196
Originally posted by Terry Portier:
Well the thing most investors do not realize no matter how seasoned you are there are better target customers out there for the good contractor than REIs that pay the contractor less than half the amount they can make elsewhere, the good ones that is that know better. I know that from my experience, REIs are not my target I could care less about their business. What if that could fixed and you were not left out in the cold from the big fish with the bad contractors?

Hey Terry,

I was unable to get back to the thread i started about retail vs invester pricing, so I'lll offer my thoughts here.

I completely get what youre saying here. Im a professional remodeler and know all the trades and do high end work. I dont market and I dont bid. My work is in demand so I offer my price and do the job. The only incentive I would have for working exclusively for investors would be if I controlled the jobs and got a peice of the action. It never made sense to me why A good contractor should discount their work untill J Scott explained what his contractors receive from him. In his markets and at the level his investments fit into that market, there is considerable competition for the available work. For these contractors to have steady work that pays without all the headaches, REIs are a great customer to service.

The key is in finding those who havent yet built a name and rep for themselves, while they do have enough of the right stuff(dependable, honest, good work ethic, acceptable workmanship, etc) to be an asset to an investor.

I have had thoughts like yours for many years. I would not do an Angies list type thing for the reasons already given. I would do more of a central booking type agency. You find the good ones and train up some good ones on both the work AND business side and you are the referer for your contractor list. When investors or homeowners in your market need a plumber, roofer, tile setter,etc you become the go to guy. You then have the option to bid a rehab yourself or send out contractors to do it and you get referral fee. As you grow your website hosts the contractor pages and you gather the feedback from the customers to build their rep while controlling the content. They pay for the service or you get it in the referral fee.

Many options on how this would run. But it would be local. It could be duplicated and even franchised, but you would be building a solid local service desireable to both contractors of this type and to investors who cant afford to risk their spread on hacks.

I have other ideas targeted more toward investors only, but thats in my pocket till several of the rehabbers here get my phone call! ;c)