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All Forum Posts by: Summer Chen

Summer Chen has started 6 posts and replied 40 times.

Post: how to get MTR leads

Summer Chen#2 Medium-Term Rentals ContributorPosted
  • Homeowner
  • California
  • Posts 40
  • Votes 15
Quote from @Gregory Schwartz:

@Summer Chen this is a good point. Which is why I have additional insurance coverage 


 Agree, I have additional insurance as well. However, if there is major damage and our personal insurance needs to cover it, it will significantly increase the premium. The insurance company could discontinue our insurance policy as people mentioned it has been challenging to obtain home insurance coverage in California. 


btw, Is there any insurance or service we can purchase to take care of the entire eviction process if it happens? It seems PMCs provide different levels of eviction service. 

Post: how to get MTR leads

Summer Chen#2 Medium-Term Rentals ContributorPosted
  • Homeowner
  • California
  • Posts 40
  • Votes 15
Quote from @Gregory Schwartz:

I've been 85-90% occupied off of Airbnb alone. We dropped FF because of the need to screen each guest and have them pay a deposit, too much work hahah


 Airbnb seems a good source for MTR leads. However, without screening, deposit, and renters insurance, the property may be at increased risk. I came across various posts and comments saying aircover may not pay for the property damage/loss caused by tenants. 

Post: communication expectation with pm

Summer Chen#2 Medium-Term Rentals ContributorPosted
  • Homeowner
  • California
  • Posts 40
  • Votes 15

Thank you all for the valuable inputs. 

This PM argued that he was busy despite that he promised 24/7 communication and support in the agreement. The way he acted was that I should be readily available waiting for his phone calls whenever he got a minute. Anyway, he is no longer the PM.

A reminder for landlords looking for a PMC. The above PM has been doing his tricks by only responding promptly for tenants/guests, which earned him many good google reviews from tenants/guests. Retrospectively, I noticed there was barely any positive reviews directly from landlords. Therefore, it is important to make sure the PMC you choose has good reviews from both landlords and tenants/guests. 

Post: best background check and rent collection software for MTR's

Summer Chen#2 Medium-Term Rentals ContributorPosted
  • Homeowner
  • California
  • Posts 40
  • Votes 15

Good experience with baselane so far. 

Post: How do you know your MTR will get rented out?

Summer Chen#2 Medium-Term Rentals ContributorPosted
  • Homeowner
  • California
  • Posts 40
  • Votes 15

Traveling nurses may only want to pay what they need, not for luxury amenities they do not use. 

Post: Getting Started Medium Term Rentals

Summer Chen#2 Medium-Term Rentals ContributorPosted
  • Homeowner
  • California
  • Posts 40
  • Votes 15

I remember someone in BP forum mentioned that he also does background check even if the guests book through airbnb. 

I would request security deposit and renters' insurance as well. 

Post: communication expectation with pm

Summer Chen#2 Medium-Term Rentals ContributorPosted
  • Homeowner
  • California
  • Posts 40
  • Votes 15

Hi Friends, 

I have tried to connect with several property managers for both MTR and STR. It seems so far most of them are not able to respond promptly or will not be able to provide prompt communication if I hire them as the property manager. The one I have been working with constantly ignored my questions/concerns/inquiries or did not reply for days or weeks despite that 24/7 communication is promised in the agreement. Is this the norm for property managers? What is the reasonable employee/property ratio for a property management company to ensure that it may keep up the prompt communication? Thank you.

I received a text message from BiggerPockets Concierge at midnight of this Saturday, but I did not call the Concierge service and had not heard of it either. I don't know how it got my phone number. 

Post: San Diego MTR

Summer Chen#2 Medium-Term Rentals ContributorPosted
  • Homeowner
  • California
  • Posts 40
  • Votes 15

Hi Friends,

I am looking for a reliable, experienced MTR property manager for my SFH rental property in San Diego. Any recommendations? Thanks.

Post: San Diego MTR

Summer Chen#2 Medium-Term Rentals ContributorPosted
  • Homeowner
  • California
  • Posts 40
  • Votes 15

Hi Friends,

I am looking for a reliable, experienced MTR property manager for my SFH rental property. Any recommendations? Thanks.