Great thread @Mike G., would love to chat with you offline sometime to exchange research. I've also spent the last month heavily investing in this market. Taken a couple swings, and heading up this weekend to look at another prop.
I think it would be real tough, especially remote 3000mi, to fully automate and manage a big SFH STR without a full service PM, but for the cost, it might be worth trying to go without. My math has found it tough to be profitable with 30% fees, but @John D. makes it work with much larger properties and I assume a fully built out team that costs him much less. If you can find the right balance, there is definitely opportunity here.
I've had several conversations with the City Ordinance guy and he admits "Palm Springs vacation rental ordinance is the strictest in the nation. The current ordinance requires in person contact." So, every investor has to understand that coming into PS.
The rules state: "Someone must meet your guests within 24 hours upon the guests arrival in person. There is a Rules & Regulations form all guests must sign and only a copy of the primary responsible party renting the property is to supply a government issued ID and these items must be available if a Code Enforcement official is called via Hotline call to the property. Any properties for long term rentals (29+ consecutive days) does not fall under the short term vacation rental ordinance. There have been a handful of $5,000.00 citations for condo owners operating without a registration." They police Airbnb and try to make fake reservations to catch people.
More:"for rentals that are 28 consecutive days or less they are considered short term rentals, which require a Vacation Rental Registration Certificate and TOT permit. Short term rentals are only for single family residences or condos."
The Cert is $944 per year, every year. Eats into profit. The TOT taxes are like 12% and if you don't properly add that to your listings and have the customer pay, will eat big time into your revenues.
More: "Long term rentals are rentals that are 29 consecutive days or longer and they require no registration with the City. There are no rental requirements or regulations for long term rentals. For long term rentals you can use single family residences, condos and multi family dwellings."
This is the likely route I am going, self-manage an LTR, albeit tougher for 29+ days rentals than nightly, but has none of the hassles with permits, TOT taxes, no requirement to meet every guest every time, etc. If I found a SFH I really liked, I would consider it for STR, but the math really has to work given all the requirements PS has put in place.
Would love to hear your ongoing thoughts on whether you go with a PM, and how your current relationships with housekeeper, pool, gardener, and handyman work out. I am going to start amassing my own list of these contacts very soon. I have one PM referral I can send your way, they are 25% boutique level. I would call at least a half dozen if I were you, and ask them to send you statements from properties that are in like kind to yours, they should easily be able to do that. Let me know.