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All Forum Posts by: Trent Reeve

Trent Reeve has started 26 posts and replied 579 times.

Post: Need help with Schlage lock

Trent ReevePosted
  • Rental Property Investor
  • Atlanta
  • Posts 588
  • Votes 523
Quote from @Michael Baum:

Hey @Trent Reeve, so once in a while our Schlage Connect (Z Wave) lock goes offline from time to time. It is usually just a matter of time until it comes back. Schlage is usually doing maintenance on the servers which can cause the locks to become disconnected.

Another thing you could do is put in 5 or so emergency codes for guests just in case. We have 3 codes setup for just in case uses.


I do have extra codes, none of them working. Only the built in 2 work 

Post: Need help with Schlage lock

Trent ReevePosted
  • Rental Property Investor
  • Atlanta
  • Posts 588
  • Votes 523

I have a Schlage Encode lock on 1 property, using Remotelock and integrated with OwnerRez for code purposes, etc. works great for over a year.

just started a new property a month ago. While down, installed a new Encode, fired up the Schlage app, then integrated it into Remotelock and everything worked good for a month. Fast forward to 4 days ago. Lock is offline, wont show up in the Schlage app or Remotelock. No codes are working with it. Luckily, i took a picture of the inside of the lock and was able to give the guest the embedded code so they could get in and out.

Question is, do i have to drive 5 hours down to the property and start all over again initializing it or is there some other way someone knows of to re-integrate it into everything?

Post: Direct Booking Sites

Trent ReevePosted
  • Rental Property Investor
  • Atlanta
  • Posts 588
  • Votes 523
Quote from @Devon Moore:
Quote from @Trent Reeve:

a couple of things. I bought my own domains for my 2 rentals and point them at my PMS website, so if i change there isnt problem with that. And my PMS provides damage insurance, but you could with something like Waivo. as far as taxes, the PMS applies the correct taxes and I submit them every month, so that isnt an issue.

as for resources, just search this group, the topic comes up quite often.


 Tanks Trent! Which PMS do you use?


 OwnerRez

Post: Direct Booking Sites

Trent ReevePosted
  • Rental Property Investor
  • Atlanta
  • Posts 588
  • Votes 523

a couple of things. I bought my own domains for my 2 rentals and point them at my PMS website, so if i change there isnt problem with that. And my PMS provides damage insurance, but you could with something like Waivo. as far as taxes, the PMS applies the correct taxes and I submit them every month, so that isnt an issue.

as for resources, just search this group, the topic comes up quite often.

Post: VRBO and AIRBNB have met their match: Google Vacation Rentals

Trent ReevePosted
  • Rental Property Investor
  • Atlanta
  • Posts 588
  • Votes 523
Quote from @Cody Z.:

@Collin H.

I’ve had integration with it for the last 6 months and I’ve gotten nothing from it. I don’t think it’s all that good but I’m optimistic for it in the next few years

similar. i havent gotten anything from it. I think we know it exists, but without any type of advertising, im not sure how many "regular" people know it exists and to use it.

Post: VRBO and AIRBNB have met their match: Google Vacation Rentals

Trent ReevePosted
  • Rental Property Investor
  • Atlanta
  • Posts 588
  • Votes 523
Quote from @Collin Hays:
Quote from @Trent Reeve:
Quote from @Michael Baum:

Well with the power of Google behind it, it could be something. Getting in on the ground floor is probably a good idea.


 but if its been around since 2019, when does the power of Google activate?

We are seeing a significant uptick in direct bookings this year. We are doing nothing different, so I suspect we are benefiting from the Google searches. 

 but its hard to say its from that, or that guests are getting smarter and looking for direct billing sites to save money on Airbnb and VRBO fees

Post: VRBO and AIRBNB have met their match: Google Vacation Rentals

Trent ReevePosted
  • Rental Property Investor
  • Atlanta
  • Posts 588
  • Votes 523
Quote from @Michael Baum:

Well with the power of Google behind it, it could be something. Getting in on the ground floor is probably a good idea.


 but if its been around since 2019, when does the power of Google activate?

Post: VRBO and AIRBNB have met their match: Google Vacation Rentals

Trent ReevePosted
  • Rental Property Investor
  • Atlanta
  • Posts 588
  • Votes 523

way too early to make a declaration like this. And when Google seeks to monetize it, I would bet we see similar fees. GVR cant even get pictures in the right order right now.

Post: Guest requesting full refund due to rain

Trent ReevePosted
  • Rental Property Investor
  • Atlanta
  • Posts 588
  • Votes 523
Quote from @Jay Hinrichs:
Quote from @Bruce Woodruff:

This is the most ridiculous cancellation excuse I ever heard of. I wouldn't even return the cleaning fee to be honest, I'd politely, or maybe not so politely, tell her to go pound sand..

Rain. Really? 


this is the exact reasons I only stay in Hotels and will only do STR as an absolute necessity.. I can cancel within 24 hours and full refund or actually my card never gets charged.. My trip to Montana next week is facing the same thing I had to rent a little house there and of course would you not know it but snow in the forecast and so being on the lake is going to be freezing $ss . I will still go and hope the weather man screwed up some. and in the mountains of the west you know how changeable the weather can be.. :)  If there was a motel/hotel there I would have booked that with the cancellation policy  and probably post poned this trip a week. Of course i understand not everyone can just change dates like I can based on their job..

STR are not hotels. if you want hotels/motels, you book them. But our beach places offer families space (not having multiple hotel rooms), fully stocked kitchen, beach supplies, etc. I cannot control the weather, if that is a concern then travelers insurance should be purchased.

Quote from @Marc Shin:

Is it possible to manage an out-of-state short term rental without a property manager?   I don't want to spend a lot of $$ in property management.  What are the challenges and how do I overcome those challenges?   Any tips/tricks?


 its possible. I have 2 properties in PCB and i live in Atlanta.

key thing, you absolutely have to have a great cleaner. they will make or break you.

then other things, maintenance person, know your emergency 24 hour service people (plumber especially), and contact if you are in a complex for example.

then there is technology stack that can help you automate things. if you do a search in this forum, the tech stack is asked quite frequently and discussed