I felt defeated and embarrassed that this happened, but I felt even worse that I put my wife in a situation where her quality of life was seriously affected.  

Joel, I have to agree that many defeat themselves before every getting started.

Trouble with tenants, trouble with attorneys, etc. trouble costs money and defeats the purpose of REI.

Failure may happen, but defeat is not an option.

I left feeling discouraged and defeated.

It defeats the purpose of the short sale doesn't it?

I wouldn't pay a large setup fee for a hosted app...it defeats the whole purpose of not buying software(ie avoiding the large upfront cost)....just my opinion.

Well, I expect an estimating program to be, correct, not where I need to do dozens of supplements, that kind of defeats the entire point of a program to save time, when it costs me more.

So that defeats your whole point.

This in my mind somewhat defeats the purposes of using such companies because while your tenant pay on time it serves as a carrot to build up their credit but your stick is taken away because tenants can opt out (eg. just before they know they are going to be late).Wondering if anyone has worked with a rent collection platform with a strong approach to reporting late and missed rent to credit agencies.Thanks