@Ian Tudor the original pics were high resolution...had to change the format.... : )

The kitchen features a full suite of appliances, stone floors, high-resolution laminate counters, tiled back splash, pantry and breakfast bar.

At that point you reach out to the CO, explain what happened, and I expect that you will get a resolution. 

Has anyone used a cash for keys resolution, offer the bad tenants a few hundred buck for them to move out in a couple of days?

So I'm looking for additional information to best navigate the situation and facilitate resolution to a property that originally went into default in 1/12.In my opinion, a short-sale won't go through on this property even at the listing price.

I would never own property in a place where I don't have some form of control.But glad they found a place and it will eventually come to a decent resolution for you. 

Add a dispute resolution process such as agreeing to arbitration or mediation etc. 5.

On the podcasts, @Brandon Turner always suggests we introduce ourselves in the forums when we join the community and being that one of my new year's resolutions is to take a more active role in the community rather than a passive one, here goes nothing!

The self-manager isn't paying a property manager, but if the self-manager is leaving out the "managing" part, then almost certainly (s)he is giving up lost revenues that far exceed paying someone to actually manage the property.Managing means you are responding promptly to all inquiries, monitoring rates and comps daily and making adjustments as necessary, ensuring that the property is safe and clean, that everything is operational, and quick responses and resolutions when something goes haywire.  

I think one of the most relevant parts for BP members is Title XIV – Mortgage Reform and Anti-Predatory Lending Act which deals with Residential Mortgage Loan Organization Standards, Minimum Standards for Mortgages, High-Cost Mortgages, Mortgage Servicing, Appraisal Activities, Mortgage Resolution & Modification as well as a couple other items.