That's not even getting into the used car salesman level lies they tell their customers to push them to a deal. 

Scope of improvements included:Full interior updates: new flooring, interior paint, lighting, granite countertops, and updated appliancesAddition of high-demand short-term rental amenities: game rooms, custom bunk beds, hot tubs, swimming pools, and putting greensProfessional interior design and full furnishing to optimize guest experience and nightly ratesThese improvements were executed with the objective of maximizing long-term performance, increasing appraised value, and creating differentiated offerings within the Hot Springs vacation rental market.Refinance & Financial PerformanceUpon completion of renovations, we partnered with a local commercial lender to refinance the portfolio.Combined appraised value (ARV): $2,601,000Approved loan amount: $2,200,000 (cash-out refinance)After retiring the hard money loan, the transaction resulted in a net cash return of $300,470.51, which represents $118,181.09 more than our original down payment—effectively removing all invested capital from the project.TimelineThe full cycle—from acquisition through renovation and refinance—was completed in 174 days.OutcomeThe result is a portfolio of three fully renovated, amenity-rich lakefront properties, each now positioned to perform as premium short-term rentals with strong long-term appreciation potential.

But as my portfolio expanded faster than my wildest dreams, I knew it was time to assemble a kick-*** team dedicated to underwriting and acquisitions.

Most investors avoid these areas because they hear the horror stories without understanding that the real problem isn’t Section 8, it’s poor systems.We’ve placed hundreds of Section 8 tenants in historically “rougher” neighborhoods, and the investors who win consistently do three things:1️⃣ Use durable materialsLVP, solid cabinets, simple paint, and no over-customization.

Even when pressed for customized tax planning advice, he could or would not deliver.

The financial models those groups use are customized to the philosophies of the group because having a one-size-fits-all model creates too many options.Some groups have lots of fees, waterfall returns, and even different waterfall returns depending on how much a person invests.

In my opinion this promotes bad customer service because the PM's only have so many hours in a day and very little support.

Yes, at the very least, a first step is to immediately contact the booking site, talk to customer service and find out what your options are.

And maybe lose other customers/sales. 

I not sure about furnishing and what price i should set each room at. not to mention I'm happy i bought my home in union, NJ because its a heavy commuter area for people that travel back and forth from New York for work. which is a good thing because I don't have a shortage of clientele but at the same time i get caught in the cycle of what customer base do i want to mainly market too.