The bang for the buck is there but if I could get something better for the tenant communication aspect, that would be highly recommended. 

It also has a bunch of really unique benefits/tools for your rental portfolio (Lease Indication Tool, Expense Tracking, Maintenance Requests, Rent Collection, Tenant Communication, etc.) in one central place.

if you want the basics of being a landlord and dealing with teh day to day, they brandon's original book on rental properties was the one that made me realize "oh it is actually just this simple" the numbers in there are likely dated at this point but the principles are the same.most of this industry and world is relationships, and communication, so candidly if you want to be successful spend some time studying how people make decisions and what goes into market trends and manipulation.  

By having rules and following them, tenants will take you seriously and will respect the property more.Over communicate.

I would recommend finding a therapist actually who can help you with confidence and communication skills.

Tenant communications.

The main thing here is to establish clear authority and communication with the tenant while keeping things legally buttoned up.Here’s how I’d handle it: 1.

More control, better communication, more exceptions approved, better staffing, and comparable or better pricing on rates and loans. 

During their tenancy they were good on payments and communication so I didn't think it would all fall apart at the end but wanted to cover my bases.

Inherited tenants rarely stay long once there’s new ownership — and when they do, they often turn into the type who test boundaries or drag their feet on communication (like you’re seeing now).