My initial thought is being able to "inspect" damage or a repair by having someone video it and send you the video, or you could watch live and ask questions.Second thought is having typical security cameras in common areas and being able to remotely review footage when someone has a complaint, at least to get a sense of what's going on.Seems like with modern technologies there should be some clever approaches that make remote management easier...Speaking of which, @Ryan Swan, there are electronic locks you can put on a door such that you can give a person a one-time code, and you get a record of exactly when they entered and left.

He doesn't use state-of-the-art technology, pretty basic tools and most of the time its just him explaining.

Funds are not an issue but I'm starting a commision based technology sales job and would prefer the security of a lease option until I feel more comfortable in the job.

I didn't know much about Baltimore but I went to the showing and half a block from the house Coppin State University bought 6 city blocks and were breaking ground on the new science and technology center. 

It is still archaic if you think about it in terms of technology.