I own more than 10% of the units so this creates the issue.  

I used to create Google calendar events for action items or a spreadsheet to track research, but I started getting buried by the sheer amount of the information.We use a task tracking software called JIRA at work so I decided to give it a try to track all the REI knowledge I was gaining.

As giving them too many thing might create more work and more conditions to clear. 

creating a structure of payment owned to us.

Looking for suggestions on the pros and cons of handwriting vs. typing and also whether or not we should put our actual cell phones numbers on the letters or use an out of state number created through google voice (no more local numbers left). 

Adrian Smude I know some people use simplifileI use Orion /metasource and have them create and record all my assignments

Opportunity Zones can be used to minimize tax payments or even reduce to zero.Opportunity Zones were created under the TCJA to; Allow U.S. investors to defer all 2018 capital gains for eight years if the profits are reinvested and held in an Opportunity ZoneLower the amount of capital gains taxes resulting from the sale of a capital asset by 10% or 15% if the proceeds therefrom are held for five or seven years, respectively, in an Opportunity Zone project.Provide for a full exemption from capital gains taxes on all future capital gains on the invested funds if an investment is held for ten years following investment.

I'm driving for dollars, creating my own lists and sending out new letters weekly.  

I created a warranty deed along with a promissory note on a low income property in High Point and sold it to a buyer.

Most of your problems unfortunately are created by two factors.