Managing Your Property Manager

[Andy S.]

Hello BP, 

I just closed on my first small apartment complex (15 units) about 20 mins from where I live. I listen to a lot of podcast by 

@Gino Barbaro who emphasizes a lot about "managing right", which I agree (and as well as many others) that it is an important component of investing in multi-family. 

I wanted some inputs from other apartment owners on how you keep your property managers in check?

How often do you visit the properties?

Do you guys ever send surveys to your tenants to make sure that maintenance issues are addressed in a timely manner by your PM?

Any ideas and or suggestions on how to manage your PM would be greatly appreciated!

Thank you!!