Vacation Rental Software Automation

4 Replies

Hi All,

I currently live in Naples, Florida and my company Naples Away manages 45 rental properties in high amenity communities in Naples. We are looking to scale the business and automate some of the processes by incorporating technology.  Can anyone recommenced  software or technology that you use for key-less entry or managing house cleanings etc.. 

 @Michael Manos my preference is for a smart lock (SEE THIS EXAMPLE).


1. Guests can use an app or just punch in a code.

2. No key. With a key system there is always the risk of guests losing a key, locking it inside the home, taking it with them when they leave. You also risk someone making a copy and coming back for criminal purposes.

3. Code can be changed remotely so you don't have to visit the site.

4. Multiple codes so you can track who entered and when based on the code used. One code for the cleaners, another for maintenance, a third for the owners, a fourth for you, and others for guests.

There's obviously an expense involved for purchase and installation. However, if your time is worth $40 an hour, visiting the home four times to change codes would pay for this device. The time savings and the increased security could make it worth it.

There are "dumb" electronic locks that work great but the problem with them is you have to visit the property to change the code whereas this one can be managed remotely.

Hi @Michael Manos,

Have you looked into This company has property management software for smart apartments and can do the ekey handoff seamlessly for your renters. They will also have vendor services in the near future. Their pricing is quite reasonable.

-Justin Christian

Thank you both for the response. 90% of the properties we manage are in HOA communities that require a minimum 30 day stay. We are looking to acquire 30 additional properties in non HOA communities that allow short term stays. I believe in order to scale the business and have it run efficiently we will need to automate the operational process as much as possible. Going key-less is definitely a top priority.

We currently use Liverez for our booking website.  I read an article recently that said that have a partnership with Point central? 

Free eBook from BiggerPockets!

Ultimate Beginner's Guide Book Cover

Join BiggerPockets and get The Ultimate Beginner's Guide to Real Estate Investing for FREE - read by more than 100,000 people - AND get exclusive real estate investing tips, tricks and techniques delivered straight to your inbox twice weekly!

  • Actionable advice for getting started,
  • Discover the 10 Most Lucrative Real Estate Niches,
  • Learn how to get started with or without money,
  • Explore Real-Life Strategies for Building Wealth,
  • And a LOT more.

Lock We hate spam just as much as you

Join the Largest Real Estate Investing Community

Basic membership is free, forever.

By signing up, you indicate that you agree to the BiggerPockets Terms & Conditions.