What to honor for changed rent ad?

[Kadia Lawrence]

Hello,

I am wondering how this would work. Are there rules, particularly in Pittsburgh, PA, around what you must honor for prospective applicants if you change your rental rates and concessions? If for example you reduce the rent and remove a concession (e.g., last month's rent free)), and someone starts an application at the old advertised higher rental rate + concession but then completes the application after the change (lower rate and no concession), is there a rule for which you must honor?  If people are notified of the change before they complete their application and still opt to complete it, does that make a difference? 

[Nathan Gesner]

Quote from @Kadia Lawrence:

General rule of thumb: until you have a complete application, you don't have an application. I don't consider an application received until I have all the supporting documentation, picture ID, and payment. If two or more people are applying together, I don't consider the application complete until all members of their party have submitted complete applications.

I see no reason why you can't change the marketing.