Need a reliable proven property manager in New Castle, PA

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You can start by going to www.narpm.org and search their directory of managers. These are professionals with additional training and a stricter code of ethics. It's no guarantee but it's a good place to start.

1. Ask how many units they manage and how much experience they have. If it's a larger organization, feel free to inquire about their different staff qualifications.

2. Review their management agreement. Make sure it explicitly explains the process for termination if you are unhappy with their services, but especially if they violate the terms of your agreement.

3. Understand the fees involved and calculate the total cost for an entire year of management so you can compare the different managers. It may sound nice to pay a 5% management fee but the extra fees can add up to be more than the other company that charges 10% with no add-on fees. Fees should be clearly stated, easy to understand, and justifiable. If you ask the manager to justify a fee and he starts hemming and hawing, move on or require them to remove the fee. Don't be afraid to negotiate!

4. Review their lease agreement and addendums. Think of all the things that could go wrong and see if the lease addresses them: unauthorized pets or tenants, early termination, security deposit, lease violations, late rent, eviction, lawn maintenance, parking, etc.

5. Don't just read the lease! Ask the manager to explain their process for dealing with maintenance or problem tenants. If they are professional, they can explain this quickly and easily. If they are VERY professional, they will have their processes in writing as verification that it is enforced equally and fairly by their entire staff.

6. Ask to speak with some of their current owners and current/former tenants. You can also check their reviews online at Google, Facebook, or Yelp. Just remember: most negative reviews are written by problematic tenants. The fact they are complaining online might be an indication the property manager dealt with them properly so be sure to ask the manager for their side of the story.

I hope this basic guide helps. If you have specific questions about property management, I'll be happy to help!

Hi Nathan,

Thanks for your outstanding guidelines which I am going to follow. New Castle, PA is a small town and getting a good Property Manager has been very difficult

Mike Prakash

I’ve recently looked at buying in new castle . Toured virtually every apartment for sale there in my price range  .you are correct in that a good property manager is very difficult to find in that area ! Total dumps . And tenants were left to themselves more often than not to destroy the places . Although tempting to invest there because property is so darn cheap I ultimately chose a different area because Newcastle to me is a burnt out shell of a steel town with all that’s left being vacant derelict business’s  and a town left with rampant drugs /crime . 

Originally posted by @Michael Prakash :

Hi Nathan,

Thanks for your outstanding guidelines which I am going to follow. New Castle, PA is a small town and getting a good Property Manager has been very difficult

Mike Prakash

Hi Mike. Were you able to find one PM in New castle area? I am looking for one as well. 

@Michael Prakash Hi Mike, I have to agree with much of what @Dennis M. stated. It’s a tough area to find good PM’s. Its why I currently self manage my properties. I don’t own any in New Castle, about 20 - 30 miles away. If I can’t find a good company in the next seven to ten years, I plan on building one so I can retire:) Good luck in your search.