Racine / Kenosha WI Property Manager

6 Replies

Durante & Rich Property Management (D&R Property Management) - Rich Durante. This forum would not allow me to post contact details so PM if you'd like their info. 

They focus mainly on 4 units or less. We highly recommend and we use them ourselves. 

You can start by going to www.narpm.org to search their directory of managers. These are professionals with additional training and a stricter code of ethics. It's no guarantee but it's a good place to start. Regardless of how you find them, try to interview at least three managers

1. Ask how many units they manage and how much experience they have. If it's a larger organization, feel free to inquire about their different staff qualifications.

2. Review their management agreement. Make sure it explicitly explains the process for termination if you are unhappy with their services, but especially if they violate the terms of your agreement.

3. Understand the fees involved and calculate the total cost for an entire year of management so you can compare the different managers. It may sound nice to pay a 5% management fee but the extra fees can add up to be more than the other company that charges 10% with no add-on fees. Fees should be clearly stated, easy to understand, and justifiable. If you ask the manager to justify a fee and he starts hemming and hawing, move on or require them to remove the fee. Don't be afraid to negotiate!

4. Review their lease agreement and addenda. Think of all the things that could go wrong and see if the lease addresses them: unauthorized pets or tenants, early termination, security deposit, lease violations, late rent, eviction, lawn maintenance, parking, etc.

5. Don't just read the lease! Ask the manager to explain their process for dealing with maintenance, late rent, evictions, turnover, etc. If they are professional, they can explain this quickly and easily. If they are VERY professional, they will have their processes in writing as verification that it is enforced equally and fairly by their entire staff.

6. Ask to speak with some of their current owners and current/former tenants. You can also check their reviews online at Google, Facebook, or Yelp. Just remember: most negative reviews are written by problematic tenants. The fact they are complaining online might be an indication the property manager dealt with them properly so be sure to ask the manager for their side of the story.

7. Look at their marketing strategy. Are they doing everything they can to expose properties to the widest possible market? Are their listings detailed with good quality photos? Can they prove how long it takes to rent a vacant property?

This isn't inclusive but should give you a good start. If you have specific questions about property management, I'll be happy to help!

Originally posted by @Ross Morgan :

Can anyone recommend a property manager in the Racine/Kenosha area? 2 single family homes and a duplex, with more to follow. Any help appreciated. Thanks

Hello Ross, 

Start by asking the property manager the following question: 

Do you mark-up maintenance and repairs?

What does your screening process look like?

Do you charge any fees if the unit is vacant?

What are your management fees?

What is the best way to communicate with your team and what options do I have?

If I want to cancel my management agreement do I have to pay any fees?

How do you determine the rent amount?

How do you market vacant units?

What kind of software do you use?

Good luck to you!!

I would say 2 good questions are: What is your staff to units ratio?  What are you plans for staff expansion as your company grows.  A PM with a plan will know specifically what hires they will have to make and at what point. 

My firm manages properties in Racine & Kenosha Counties.  PM if you're interested in chatting.