Hello, I've been working with a property manager for 6+ years now. The PM recently sent me a concerning email asking me not to negotiate with the vendors they bring on to provide estimates, and for me to trust that the prices these vendors provide will be the best. The email goes as far as to say that by negotiating with them, it creates a strain on their relationship (with the vendor) and may bring about concerns on the vendor's end that if other clients will also engage in negotiations.

For context, though I'm only speculating that it may have been this latest interaction that prompted the email - I received an estimate, decided to call the contractor, which I've done many times in the past with other estimates. When this particular contractor realized I didn't need anything fancy with the work, he proceeded to adjust his bid. I took that cue to see if there was some wiggle room. After 2-3 back and forths, the contractor and I agreed on a price. Before ending the call, I ask the contractor to text me the details; he said he would reach out to the PM instead. I, too reached out to the PM relaying my conversation w/ the contractor and the PM agreed to follow up. A day or two later I instead get the response detailed above.

Is this a "proper" response for a PM to send to a client? Asking me not to negotiate, wouldn't that go against my interests? And for a contractor to express his dismay to the PM about negotiating with a client (even though negotiating comes with the territory), wouldn't that be unprofessional? I understand PMs work to build a relationship with vendors (though in this case, I believe they've only worked on two jobs, so I think the relationship just started), but I always figured to avoid any conflicts of interest, any relationship (between PM and vendor) ends with "you do a great job and I'll bring you more clients"; any discussions about pricing, discounts, etc. should only be between client and contractor once the introduction is made by the PM, and any further involvement on the PM's end would simply be limited to passing contracts between parties for signature and making the initial and final payments on behalf of the client.

As you can imagine, with the years we've worked together I'm at a loss on how to respond; if I should at all or just leave it alone and see what comes about the next time a contractor needs to be hired for a repair. It's possible the PM was having a bad day and didn't realize the tone of the email when sending it

Thanks for taking to time to read. Any insight is greatly appreciated!