All Forum Posts by: Jace Perry

 Hi Jace, thanks for the kind words. Full disclosure, we are very new and haven't proven anything out yet. What we have done is use an online platform, call center, and merchant/payment processing company who have made our lives a lot easier. We use easy storage solutions to handle our website, our call center, our marketing, basically all the day to day. They basically send us emails/texts when someone moves in or has a question. They also update all of our current proms or sales real time and help us increase rankings on google searches.

New customers are easy since all they know is the website. Old customers are difficult, and while we've only been at it for a couple months we have everyone accepting the new process and logging in to make payments. I was a little surprised at how many people would prefer to mail cash or checks every month than simply logging on and pressing pay. I suppose some of that is because the previous owners werent attracting tenants from google searches or anything, basically all word of mouth. 
 

The best way to find off market commercial and multifamily properties is to compile lists through a paid service like List source, Reonomy and CoStar or you can use free resources like Loopnet, CREXI, CBRE, Craigslist, tax database, brokers, property managers, title companies, multi family inspectors, appraisers, landscapers and other companies that service commercial and multifamily properties and driving for dollars.

The real key is in how you approach the owners and then the follow up.

You can send letters but cold calling is by far the most effective method but you really need to know what you’re doing, how to open the conversation, what questions to ask and more importantly when to listen and not talk. Most importantly you need to convey confidence and assurance you are a player and not just wasting their time. Remember you are building relationships with the owners.

Follow up is crucial and where 90% of investors and sales people fall short. You have to consistently follow up in a meaningful way and you will get deals.