Skip to content
×
Pro Members Get
Full Access!
Get off the sidelines and take action in real estate investing with BiggerPockets Pro. Our comprehensive suite of tools and resources minimize mistakes, support informed decisions, and propel you to success.
Advanced networking features
Market and Deal Finder tools
Property analysis calculators
Landlord Command Center
ANNUAL Save 16%
$32.50 /mo
$390 billed annualy
MONTHLY
$39 /mo
billed monthly
7 day free trial. Cancel anytime
×
Try Pro Features for Free
Start your 7 day free trial. Pick markets, find deals, analyze and manage properties.
All Forum Categories
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

All Forum Posts by: Jennifer L.

Jennifer L. has started 10 posts and replied 245 times.

Post: Tenant complaint - suggestions for responding back

Jennifer L.Posted
  • Investor
  • San Jose, CA
  • Posts 246
  • Votes 183
Originally posted by @Raman Bindlish:

Thanks everyone for your comments. I have not measured the stairway but I had a quick look at CA code and or says the width should be 30 inch. I believe it is not less than 30 based on visual memory.  I do not remember anything specific in inspection report about this. Let me check it again tonight. 

If inspection report does not say anything, can I assume it is not a legal issue and I can just politely acknowledge their problems without committing anything in return?

 At a minimum, I would call a contractor and verify the minimum width standard and go to the property to measure.  (I found the same building code - keep in mind hand rails/trim can't cut into the minimum by more than 3.5")   If it is close, you might want to send a professional out to measure.  If it is a non-issue, I would write them a formal response stating that the stairway was built to code, decline to reimburse them and remind them that they had ample opportunity to inspect and measure prior to signing the lease.  

I would be wary of these tenants. A tenant intending to stay in a place long term would deem the issue as annoying but not a deal breaker.  Also, they incurred expense before notifying you of the problem. Be firm but fair and put everything in writing.  Good luck!

Post: Are tenants really willing to pay online?

Jennifer L.Posted
  • Investor
  • San Jose, CA
  • Posts 246
  • Votes 183
Originally posted by @Lois Ginter:

I am planning on using Cozy for my rent payments, applications, and leases.  I don't expect to get 100% buy-in, so I am making it more attractive by increasing the monthly rent $10 for check or cash payments.   Also, I believe that Cozy allows tenants to pay rent with a credit card.  If your renters are savvy, they would pay with a credit card to get rewards points, and then pay off the credit card.  Unless cozy charges for credit card transactions. 

 Unfortunately, Cozy does charge the tenant for debit/credit transactions and they are more than the rewards that can be earned.  If the fees were ever reduces to less than the rewards, I'd pay myself rent to get the miles.  ;-)

Post: Are tenants really willing to pay online?

Jennifer L.Posted
  • Investor
  • San Jose, CA
  • Posts 246
  • Votes 183
Originally posted by @Sara N.:

Does Cozy charge a fee for from the tenant for using their site?  Here in the DC area most young people use venmo. They use it for many purposes like paying their friends for dinner, etc. All our tenants pay via this site. It's free for bank to bank  & the transfer happens the next business day. The only drawback is that max. transfer per day is $3,000. Thus, say you total rent is than $3,000 per month & everyone pays on the 1st, you'll need to make a few transfers. Nevertheless, we love this site & it's working for us.

https://venmo.com/

 Cozy is free to use, but it is much slower.  It takes 5 business days for the money to reach your account.  On the other hand, it goes directly into your back account, so you don't have a $3000 day limit on transfer of funds.  Also, Cozy will only accept the exact amount of the lease, the tenants cannot send less.

Post: Tenant Lie Number ##?

Jennifer L.Posted
  • Investor
  • San Jose, CA
  • Posts 246
  • Votes 183

@Demetri T. At a minimum, do a background check on him, even if you don't add him to the lease. 

Good call staying away from the single divorcee.  It is one thing to have a credit score in the low 600s and quite another to be in the mid 400s.  Yikes!  

Post: Cozy Processing time update?

Jennifer L.Posted
  • Investor
  • San Jose, CA
  • Posts 246
  • Votes 183

@Jd Martin- I switched my receiving account from a local credit union to Chase Business Checking and the ACH time was the same: 5 days.  When it is time to renew the lease, I may have my tenants switch over to Chase Quickpay, but I'm going to read up on that before I switch.

Post: Tenant could not pay full rent. What would the pros do?

Jennifer L.Posted
  • Investor
  • San Jose, CA
  • Posts 246
  • Votes 183

I think if I were faced with this situation I would offer to waive the late fee the first time in exchange for the tenant agreeing to automatic rent payments through eRentPayment.  (I use Cozy, but I think for your tenant's situation eRentPayment is a better solution.)  eRentPayment reports payments to Transunion, so your tenant can build up her credit. Conversely, she can harm her credit if she pays late again.  She will be more likely to prioritize her rent above other bills if non-payment or late payment will harm her credit.

Post: Biweekly Mortgage Payments

Jennifer L.Posted
  • Investor
  • San Jose, CA
  • Posts 246
  • Votes 183

@Christopher Giannino 

I think for long term buy and hold investors, a biweekly mortgage could make sense.  However, there is more than one way to skin that cat.  If someone wanted to have the benefits of extra payments without being locked in to an extra month of payments every year, they could just add an amount to their principle every month.  That way, if you get into a financial bind, you aren't locked into those extra payments.  Also, the rewards on extra payments diminish over the length of the loan.  An extra payment of $100 during year 1 of the mortgage will result in much less over all interest paid than that same $100 extra payment during year 25 or later.


I have a 15 year fixed loan on a rental home which I hold as a college savings plan for my children.  I also regularly paid extra on that mortgage.   My goal was to have that mortgage paid off as early as I could so that I could stash a sum of cash away for when my son begins college, have 100% equity to draw off of if necessary, and have a substantial cash flow from rent to offset his college expenses.

This summer, I crunched the numbers again and realized paying extra didn't make sense any longer and the extra money in my pocket today was worth more than continuing to shorten my loan.  The rental will be paid off before my son finishes his junior year in high school (he's a freshman now).

Post: Cozy

Jennifer L.Posted
  • Investor
  • San Jose, CA
  • Posts 246
  • Votes 183

@Michael Mozie  Hello Michael,  I found Cozy.co about 6 months ago when my new tenants requested a way to pay their rent automatically.  For payments, it is a little on the slow end (I'll get this month's rent on 12/7 even though the transaction was initiated on the first.)  However, I find the convenience and cost (nothing) more than make up for this.  I haven't had an opportunity to use their tenant screening, but I intend to when my current tenants elect to vacate.

@Eli N.  The last time I rented, I had the applicants bring their credit reports and documentation to prove employment, bank balances and income. I didn't charge an application fee.  The tenants I chose both had credit scores over 800, verifiable employment, and glowing reviews from their former landlords.   I didn't do a background check on them, but have absolutely no concerns. 

When it was time to sign the lease, my tenants asked for an automatic payment option. I had checked with my credit union and they didn't have a way to do it. I told my tenants that I would look into it. That is when I found Cozy. 

Now that I have been collecting rent through Cozy, I'm even more impressed with what the website can do when it is time to find new tenants. I will have my potential tenants apply through Cozy and pay for their own credit and background checks through them.  I'm not sure what the turn around is on getting the reports, but I'm guessing it is fast.   I'm simply not interested in collecting money for application fees.