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All Forum Posts by: Julie McCoy

Julie McCoy has started 12 posts and replied 1069 times.

Post: Why do you choose one vacation rental site over another?

Julie McCoyPosted
  • Real Estate Agent
  • Sevierville, TN
  • Posts 1,088
  • Votes 1,567

Yeah, I'm working on getting a website in place so I can focus on some direct booking.  And you're right, once I'm doing that, it's all the same thing, more or less.  Thanks for the encouragement, @Julie Gates :) 

Post: How to transition from VR/STR to Multi-family

Julie McCoyPosted
  • Real Estate Agent
  • Sevierville, TN
  • Posts 1,088
  • Votes 1,567

@Luke Carl I'd think of it more like VRs are just a different entity - yeah, more day to day work but also DIFFERENT work than a LTR.  However, you do already have a SF LTR so even my own argument doesn't hold up, I suppose.  LOL  

I've found commercial loans to be curiously opaque - maybe I'm looking in the wrong places - so I'll be interested in what you discover on that front.  

(Isn't @Bryce Stclair's 4plex close to/more than 1%?)

Post: Why do you choose one vacation rental site over another?

Julie McCoyPosted
  • Real Estate Agent
  • Sevierville, TN
  • Posts 1,088
  • Votes 1,567
Originally posted by @Julie Gates:
I completely understand your frustration with Booking, but I highly advise that you give them a chance. They have brought me A LOT of money. I found a rep to help me and cite it as non-refundable and the bookings have slowed down, but the ones that book pay very nicely. 


 Non-refundable is no good if I can't charge their credit card!  I didn't have a single booking where I received all the card info I needed without having to follow up with the guests for more information.  

I'd be willing to reconsider them IF they processed payments in-house.  I mean, I already went to the trouble of setting up my account, etc. (though I LOATHE that I have to call them up to change certain things on the listing)  

As it is, it's a ton of work for me, a clumsy and tedious interface, and fees out the wazoo just so they can post my listing?  (I paid $58 in fees just for a single booking of 2-3 nights)  At least AirBNB and VRBO process the credit cards and I don't have to worry about having a stranger's sensitive information in my possession, much less have to pester them for a billing zip code or CVC number because Booking.com didn't give it to me.

Post: How to transition from VR/STR to Multi-family

Julie McCoyPosted
  • Real Estate Agent
  • Sevierville, TN
  • Posts 1,088
  • Votes 1,567

Curious about the decision to go straight for 5-25 units vs. starting with 2-4 units - seems like a smaller one might be good "training wheels"? Of course, if the right deal comes along, go for it! (I want to phase into MFR too, I'm just not quite so far along as you are)

Post: Backcountry Cabin STR's

Julie McCoyPosted
  • Real Estate Agent
  • Sevierville, TN
  • Posts 1,088
  • Votes 1,567

No experience with them, but I find the idea pretty fascinating.  Seems like the trick would be actually getting the right sort of location - I imagine the most desirable locations are protected land that wouldn't let you build anything anyway.  But if you found a good spot, I can see that being an awesome investment (and hello to low-maintenance!).  

Post: looking to purchase a STR but need a lender that will finance

Julie McCoyPosted
  • Real Estate Agent
  • Sevierville, TN
  • Posts 1,088
  • Votes 1,567

To the best of my knowledge, Fannie and Freddie won't consider STR income as qualifying for a new property purchase. You must have a minimum of two years of tax returns showing that STR income in order for them to consider it. Thus, you're left with either qualifying without that income, or going with a non-conforming loan.

It's definitely frustrating - what I have with one of my properties is a portfolio loan with an adjustable rate, and I'll refi either once I get my DTI back up OR I have 2 years of income to submit, whichever comes first.

It's been my experience that DTI limits, impacted by not considering STR income in the first two years, is the biggest thing keeping me from scaling out more than I already have.

You may want to see about a local bank providing a commercial loan - I know some STR investors have had success with that, however I'm not sure if you could get one for what is otherwise residential property.

Sorry it's not better news!  If you find a way around it, I'd love to hear about it!

Post: Airbnb adds Super Guest and Beyond

Julie McCoyPosted
  • Real Estate Agent
  • Sevierville, TN
  • Posts 1,088
  • Votes 1,567

I'm still trying to figure out where/how to implement their changes :p  New features: awesome!  How do I get my listing to reflect the new specifics?  HAHA GOOD LUCK FIGURING IT OUT

Post: Interesting Take on Airbnb

Julie McCoyPosted
  • Real Estate Agent
  • Sevierville, TN
  • Posts 1,088
  • Votes 1,567
Originally posted by @Dave Van Horn:

@Julie McCoy 

Thanks for commenting. I love the disruption as a traveler too! And good point about the contradiction, they are kinda speaking out of both sides of their mouth with that one. 

The same goes for when the article states Airbnb's success encourages commercial users but then they also say they've "worked with several cities to write rules that crack down on commercial users who try to turn their secondary residences into ersatz hotel rooms." I was wondering what the investor's take should be on that....even in terms of a risk management point of view. I think in your case with the destination towns you're safe either way but if they crack down on commercial users who've bought for the purpose of Airbnb-ing, I could see that being a major issue.

Oh, it's certainly a major issue! And the primary one that keeps me out of urban markets. Researching the local legislation regarding STRs - both existing and potential - is probably THE biggest thing I advise people considering STRs to do. Before you even crunch the numbers, you want to know the potential obstacles in a given market. There are markets I won't even think about because I know the regulation is too unfavorable or too onerous to work around (e.g. Las Vegas). I do hope that eventually I will find a more urban market that I like - one that will be a solid LTR venture if/when the STR market there gets too regulated. However, that's some ways down the road for me at this point.

For what it's worth, I'm of the school of thought that some regulation is a good thing for the STR market. It means this new business model is legitimized by doing something as simple as paying tax to the local government. For my California house in particular, I LOVE that there's a tax I pay because it means the local government (which is a fairly rural area) is kept fat and happy by mine and others' contributions - they aren't going to WANT to hinder our business, because they profit from it! And I feel it also encourages an acceptable minimum standard for doing business. Sure, there are always going to be some bad actors out there, but the regulation allows those bad actors to be penalized and forced to improve or leave more easily than if it was just a free-for-all.

Finally, I also don't mind regulation designed to impede a large-scale commercialization of STRs. This may be somewhat hypocritical of me, as I'm clearly investing for commercial purposes and scaling my business, and where is the line between a small-scale investor and large-scale investor? However, for the AirBNB model in particular (and, less directly, vacation rentals in general) there's a big emphasis on the personal touch/live-like-a-local experience. If some REIT decided to go buy an apartment building and make most/all the units STRs because the margins are awesome, well, I feel like that really DOES introduce the issues the Atlantic article was addressing. And, it shifts that personal experience into something a lot more commercial like a hotel - which could be damaging to the industry as a whole.

To conclude, I don't view regulation as uniformly bad - in fact, I believe it can have a lot of benefits to investors as well as the general public (of course, this depends on the regulation!).  However, it does need to be carefully considered before investing in a given area, and has successfully kept me out of urban areas thus far.

(thanks for bringing this to the forum, by the way - it's fun to see you over here in our little corner, I've had an eye on your company for awhile and I like the model you've created re: note funds)

Post: The Ultimate Bath Towel Thread

Julie McCoyPosted
  • Real Estate Agent
  • Sevierville, TN
  • Posts 1,088
  • Votes 1,567

Ooh glad you like them @Michael Greenberg!  At ordinary pricing they are not cheap, so I'm hoping they're good.  If they're not, I'll return them, but figured at that price it was worth a shot.  

Only reason I haven't done the Sam's Club ones that @Luke Carl likes is I don't have a Sam's Club membership (I do have a Costco one) and am not going to get one just to buy towels.  LOL  I haven't tried the Grandeur Hospitality towels from Costco that Michael Baum has, but their Charisma line didn't hold up for me at all, so I returned those.  

I'm pretty happy with the Target Threshold towels, but do hope I can find something similar/better for less.  I just put the Performance line in another house, love the texture, we'll see how they hold up.

Post: CBIZ vs. Proper Insurance

Julie McCoyPosted
  • Real Estate Agent
  • Sevierville, TN
  • Posts 1,088
  • Votes 1,567

@Sara Abernethy when I submitted for quotes from both of them, Proper called me in an hour.  CBIZ called me in two days.  Given the similarities of their policies and prices, there was no question I was going with Proper.  I now have three policies through them and they're always very easy to reach and prompt with responses.  I have not had to file any claims so can't speak to that side of things.  One of the endorsements I recall that Proper has that CBIZ does not is: Proper's coverage includes if you gift alcohol to your guests, or if previous guests left alcohol behind - I believe other policies will not cover liability pertaining to alcohol, but Proper does.  

@Tim Schroeder It is important to have a commercial policy that covers your business activities at your short-term rental (which is, of course, hosting guests).  Traditional homeowner's and landlord policies DO NOT cover these activities.  If a local insurance agent draws up a policy that covers the commercial use of the property, liability, and other things unique to STRs along with standard homeowner's coverage, then you'd just have to weigh the value of their offering vs. a Proper or CBIZ policy.  If the policies are comparable, then it's just a matter of your preference and comfort level.  But make sure the policies are in fact comparable.  

I like going with Proper because I know they're designed to cover STR business activity as well as standard homeowner's coverage (they even cover lost income if you can't rent due to a claim), they've thought through this particular model - which means I don't have to. If I tried to get a tailored policy through a more traditional company, I'd be concerned that I'd simply overlook something important that the insurance agent wouldn't think to write in (such as: I leave a bottle of wine for a guest. They drink it and fall down the stairs. Other insurance says: Oh, you provided alcohol, we didn't write in coverage for that liability! Too bad. Proper says: We thought of that already, no problem, you're covered!)

Insurance is one of those things where I'm not going to try to get fancy and cut corners.

By the way - make sure your umbrella policy covers the commercial activity of your STR. A standard personal umbrella will not.