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All Forum Posts by: Lori Greene

Lori Greene has started 61 posts and replied 431 times.

Post: Is Zillow Zestimate Accurate? What's your opinion?

Lori GreenePosted
  • Specialist
  • Huntsville, UT
  • Posts 458
  • Votes 249
Originally posted by @Rachel Foster:

@Lori Greene When I tried to use management tool, I usually use them as aids but will not totally rely on them. Zillow is helpful in some aspect, but I would not suggest you put 100 percent of your hope on it. The most important thing for investment is not looking for a reliable tool, is keeping your eyes on the market all the time. 

Rachel, I totally agree with you. Zillow is good for some things and for getting a feel for area value, but shouldn't be relied upon alone for an important decision. 

Post: Is Zillow Zestimate Accurate? What's your opinion?

Lori GreenePosted
  • Specialist
  • Huntsville, UT
  • Posts 458
  • Votes 249
Originally posted by @Joe Splitrock:

@Lori Greene if you look at objectively, Zillow is pretty good considering it is completely algorithm based system. Of course there is never a substitute for someone walking into a property to view condition actual condition and amenities. Zillow is actually more accurate than our county assessments because Zillow uses near by sales data. Our county assessor uses square feet, number of plumbing fixtures, number of fireplaces and neighborhood class value. They think that formula detects homes with higher end finishes, but not always. 

Even when people evaluate property value, it depends on what comparable properties they choose, which means you need a skilled person doing the analysis. Two identical houses a half mile away may not sell for the same price. One may be on a busy road, the other next to a city park. Two similar square foot homes can also vary greatly in condition and finishes. The formulas mostly use square feet, but location, quality of finishes, floor plan and condition all play into the real value.

Of course the other factor is what value Zestmate comes up with. People dislike Zillow more if it is undervaluing their property, versus overvaluing. Which brings up the point, there is a difference between not agreeing with Zillow and it not being accurate. 

Realtors hate Zillow, but the smart ones understand it is used extensively by buyers, so it is best to work with Zillow rather than against it. You can edit property details and it affect the value, but the change takes time.

Joe, I'm sure that Zillow can sometimes be accurate, but don't you think that Realtor comps would be more accurate? And to your point about people not liking Zillow when it under values a house, it all depends on what the goal is (which isn't always to sell). Imagine paying more for a house than you had to because you believed a Zillow Zestimate that supported an overpriced home for sale when maybe Realtor comps would show a much lower value and give you negotiating power.

Or sometimes the home owner is trying to fight their property taxes that have gone way up for no apparent reason and Zillow shows it over valued as well. We get comps for people all the time where Realtor comps show that Zillow had it over priced.

I say this because recently, I was refinancing my home and Zillow had it valued more than $100k over it's actual value (as shown in the appraisal and supported by Realtor comps). If I had gone with the Zillow value and tried to get that extra cash out, the appraisal would not have supported it.

But I do agree with you that Zillow does have its uses. Just shouldn't be relied upon as a final value without actual supporting Realtor comps.

Post: Is Zillow Zestimate Accurate? What's your opinion?

Lori GreenePosted
  • Specialist
  • Huntsville, UT
  • Posts 458
  • Votes 249
Originally posted by @Alyssa Dyer:

I don't look at zillow for anything other than estimating rent rates. They just take averages for areas, don't factor condition. It's such a stretch that it's a waste of time. If you're in a market connect with your team and have someone run comps for you! 

Hi Alyssa, I use it for just taking a quick peek at property photos and info, area values and rents. Then I get comps from an agent.

Post: Need Advice from Experts: How to Flip a House Successfully

Lori GreenePosted
  • Specialist
  • Huntsville, UT
  • Posts 458
  • Votes 249

I already know about house flipping but I'm wanting other investor opinions on the subject. I said to answer ANY of the question, not necessarily all of them.

I'm writing a blog article and will feature anyone who contributes. But maybe you're right about it being too broad. I will re-post with specific questions.

Post: Is Zillow Zestimate Accurate? What's your opinion?

Lori GreenePosted
  • Specialist
  • Huntsville, UT
  • Posts 458
  • Votes 249
Originally posted by @Ronald Starusnak:

You can easily mess with their Zestimate. I bought my house for $120k, then threw it up for sale for $375k a year later and all the houses around me had their values on Zillow go up too. You'll get to know what things are or should be worth if you're in an area long enough. That's why it can be tough to buy in an area that you don't live in and don't have a good team established in. 

Ronald, that's the whole thing, if you are constantly valuing houses in an area, you do get to know the values there, but you still need good comps to back up your hunches. Nothing like hard data rather than a Zillow Guestimate. 

Post: Is Zillow Zestimate Accurate? What's your opinion?

Lori GreenePosted
  • Specialist
  • Huntsville, UT
  • Posts 458
  • Votes 249
Originally posted by @Andrea Townsley:

It’s hit or miss. It depends what you’re going to use that number for.

I use several resources when I need to get a quick roundabout estimate of ARV. Problem with any of these tactics, really, is that it does not account for upgrades or the reverse. My own house, for example, has pics on Zillow from when we bought it in 2007. That entire house has been redone by us in the time since. This is the same problem with getting a BPO...that broker likely hasn't been inside the house, either.

What I do for best estimating ARV takes longer but involves pulling comps and looking at pictures of the interior and exterior of potential comps, and comparing that with what I estimate the flip in question will turn out like based on previous experience. Obviously building a full CMA takes longer but it's worth it to me bc we can better gauge what the investor is getting into.

Zillow is okay for getting a very rough estimate to see if a property is worth considering in the first place, I guess.

Andrea, I agree. An in depth CMA is what I always recommend. And sometimes I ask for 2, one for distressed or at least not upgraded recently comps for As-Is value and then one for only recently remodeled comps for ARV. The you've really got some solid numbers to work with.

Post: Is Zillow Zestimate Accurate? What's your opinion?

Lori GreenePosted
  • Specialist
  • Huntsville, UT
  • Posts 458
  • Votes 249
Originally posted by @Joshua Howaniec:

@Lori Greene No way. I used to work for a wholesaling company so when we got the address the first thing I would do is go on Zillow to see the most recent pics of the inside of the property. Not for any estimating purposes but just to get an idea of what I was getting into.

There’s factors and data that Zillow does not and cannot yet account for. If a home owner is using it to negotiate their price you need to be ready to handle that with real comps on hand.

So they say it’s worth $270 cuz Zillow says then you need to be able to say “let’s take a look at some differences between the other houses that are going for $270” or “let’s look at what homes with similar specs are going for right on this street” then walk them through each point. Floor plan, square footage, condition, features, land, garage, etc and so on...

Joshua, you are spot on. I agree with everything you said. Not only do you need comps from a local realtor but you also need to know what characteristics to compare and which have the most impact on value.

Post: Is Zillow Zestimate Accurate? What's your opinion?

Lori GreenePosted
  • Specialist
  • Huntsville, UT
  • Posts 458
  • Votes 249
Originally posted by @Eric Schultz:

I’ve found Zillow to be more accurate on properties in the Midwest than on the West Coast.

Eric, I hear it is hit and miss. I've even heard about the value of one house changing by $50k the next day because of an algorithm change. Here's a consumer affairs review page on Zillow where a reviewer says: "6 weeks before I listed my house FSBO my Zestimate was 219,000+ with a high range of 244k. Two days after it was listed my Zestimate was suddenly 179,000+. My home was appraised in 2011 at 200k. Many upgrades and an increase in market conditions of more than 50% to date. Checked my next door neighbor, much smaller house, older house, less beds and baths, Zestimate over 220k.

"I emailed Zillow begging them to please adjust my Zestimate, that something must be terribly wrong!. Every email was the same answer . . . saying they have no control over how values are determined and that they just had an update to the system and that's why my value was affected. DUH! Sellers BEWARE!"

Zillow Review on Consumer Affairs

Post: Is Zillow Zestimate Accurate? What's your opinion?

Lori GreenePosted
  • Specialist
  • Huntsville, UT
  • Posts 458
  • Votes 249
Originally posted by @Rob Hoffman:

@Lori Greene not always accurate...but sometimes. It seems like they set the zestimates on autopilot according to what they expect the market to do. I notice that sometimes they will make big adjustments which are also not always very accurate. Ive found Redfin to usually be more accurate where I am located.

Rob, yes I've heard Redfin can be more accurate than Zillow but they don't cover everywhere and they're still not as accurate as comps from a Realtor who lives in the area of the property and knows that market well. They even say so on their website, "it is not an appraisal or a substitute for the expert pricing advice of your real estate agent." 

Post: Is Zillow Zestimate Accurate? What's your opinion?

Lori GreenePosted
  • Specialist
  • Huntsville, UT
  • Posts 458
  • Votes 249
Originally posted by @Rivy S.:

@Lori Greene Sometimes, in the same way that a broken clock is right twice a day :)  Definitely not often enough to rely on without having other data to back it up. 

Yes Rivy, data to back it up. You hit the nail on the head! I think of Zillow as "for entertainment purposes only", then I always back it up with Realtor comps.