Thanks for all of the responses. To give a little more information about this specific situation:
- I invest in a rural area. Therefore, it is sometimes difficult to get contractors to a property on off hours because there are only a few in the area. My normal electrical contractor was not available on Saturday night, so I was trying to call around for backups.
- I live ~45 minutes away from the property.
- We also had a snow storm Saturday night that dumped 12" of snow on us.
- Come to find out the tenant was drunk. He apologized the next day after we resolved the issue.
Lost story short I was able to pick up a new meter on Saturday morning and meet an electrician at the property to install it. The utility provider was then able to turn the power back in, so we had the power back on within 12 hours and the tenant did not lose any meat.
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@Michaela G. - This property was a duplex. I told the tenant to put a few bags of ice in the freezer and keep it closed overnight. I reimbursed him for the ice. We also live in NY so the outside temperature was cooler.
@Cal C. - You got me. I was working on getting the power back on and definitely did not proofread my post. In terms of the electrician, he is not all to blame. The voltage at the meter was pretty consistent, but obviously as it was burning out that is when the light were dimming and the voltage was probably bouncing around. He replaced the breaker because it was blown and said we might want to check the meter if issues continue. I probably should have been a little more proactive in shutting off the power, replacing the meter and getting it turned back on instead of waiting for a Saturday night.
@Robert Leonard - Thanks for the ideas. Had we not been able to get the power back on the next morning, I probably would have taken a generator to the property until we had. Like you pointed out, I knew the meat would not go bad overnight.
@Mark Langdon - Thanks for the ideas. Had it come to that, we would have done of of those options.
@Ryan M. - Thanks for the comments. As I mentioned above it is difficult to get contractors off hours since we live in a rural area. This is the first time we ran into this problem, because our primary electrician was out of the area. But based on that, we are working to secure a back-up for each of our primary guys.
@Stephanie W. - Luckily we were able to get it resolved, but that would have been the next step.
@Curtis N. - Great to see that your advice aligned with other posters. Luckily we were able to get the power back on, otherwise we would have taken a generator over.
@Andrea M. - Thanks for the response.
@Edward Burns - Thanks for sharing that. It's a good idea to look at the rules/regulations around the utility company.
@Andy Collins - I agree with you. We use the same people 90% of the time. In this case, our electrician was out of town and we did not have a backup. Lesson learned.