All Forum Posts by: Susan Maneck
Susan Maneck has started 8 posts and replied 1105 times.
Post: Unlicensed Property Management Company in Jackson Mississippi

- Investor
- Jackson, MS
- Posts 1,148
- Votes 764
David is not a PM, he is a handy man and it was in that capacity that he went to that property. If you don't want to use him, you are free to find another repairman who doesn't charge for service calls. And the quote you got was what the plumber had quoted them.
Look, if you are bad-mouthing people who are not here, they certainly have the right to respond.
Post: Unlicensed Property Management Company in Jackson Mississippi

- Investor
- Jackson, MS
- Posts 1,148
- Votes 764
Quote from @Susan Maneck:
Quote from @Bob Beach:
Quote from @Susan Maneck:
Katrina (who owns Dove Realty) and her husband David, who often does handyman stuff are regular people who just do their job. Her fees are straight forward, no surprises. Sometimes David makes mistakes with repairs but I've never known them to try and cheat me. I've been working with them since I bought my first investment property 13 years ago.
I've now started to verify everything that Katrina and hubby do and so far, it's not looking good. In the first month or so, they found some "rotten" wood steps to the porch. Two wooden steps and paint charged us $550. I asked my Memphis guy, what he would charge. He said $140. Next was a warped vinyl floor related to a water leak. Katrina quoted me $6100 for re-piping the entire house and fixing the warped flooring. I sent my Memphis guy and I believe he charged me around $600 plus gas for the drive. The water leak was causing the flooring to warp. Both issues solved. Next was some branches in the yard from a storm. I hired a guy that charge me $450 to cut up and haul away. He wanted cash so I Zelle'd Katrina $450 + $15 (she wanted gas money). Hubby delivered the money, was late and only had $350. The tree trimer was pissed. The tree trimmer was half finished when he called me, sent a photo of the trailer full of branches and Katrina claimed, "he hadn't started yet". Had multiple excuses why late including the truck had a dead battery and pouring rain. I asked the tree guy if it was raining, he said "no" and that "...these people are sh#t". Next issue: Tenant said the A/C wasn't cold enough in the den. K sent me a photo with the intake vent covered with plastic. Claimed it was there before the tenant moved in and never questioned it. I told her to tell the tenant to remove it. "Claimed" her husband already went out and resolved it. Charged me $85 so I asked, What was the issue and what was the solution? I asked 3 times over a few days and she avoided the question. Then she accused me of suggesting she was lying. And the husband had almost no information on the A/C unit or how old it was, which was my main concern. I doubt if he even went out to the house. I still don't know what my $85 got me.
So, I'm looking for a new PM. Has anyone used Trihelm? They have good reviews, (but so did Evernest). Or, are there any other suggestions?
Thanks in advance.
Obviously I can't answer for everything you say they did, but I did talk to Katrina briefly. I know, for instance, the $350 rather than $450 being delivered was a mistake which I believe was corrected. I know David charges $85 for a service call, so if you asked him to do anything minimal that would have been the charge. I've used property managers in Arizona and I know they used to charge me $35 just to call someone and that was some 30 years ago. I was grateful Katrina didn't have those kinds of junk fees. But keep in mind that David is just a handy man. For a more complicated job like floor warping and plumbing he would have gotten bids. I understand your house is on Brockley. I know that neighborhood and all the houses I've looked at on that street had foundation problems. Are you sure that isn't part of your problem? I had a tree fall on one my houses during a rain storm last summer. David found someone to fix that roof for far less than the insurance company paid me, and they did a good job. I'm surprised you could get someone to come out from Memphis for jobs that only pay $140 or even $600. It's over 200 miles and a three hour drive each way! Something isn't adding up here.
Post: Unlicensed Property Management Company in Jackson Mississippi

- Investor
- Jackson, MS
- Posts 1,148
- Votes 764
Quote from @Bob Beach:
Quote from @Susan Maneck:
Katrina (who owns Dove Realty) and her husband David, who often does handyman stuff are regular people who just do their job. Her fees are straight forward, no surprises. Sometimes David makes mistakes with repairs but I've never known them to try and cheat me. I've been working with them since I bought my first investment property 13 years ago.
I've now started to verify everything that Katrina and hubby do and so far, it's not looking good. In the first month or so, they found some "rotten" wood steps to the porch. Two wooden steps and paint charged us $550. I asked my Memphis guy, what he would charge. He said $140. Next was a warped vinyl floor related to a water leak. Katrina quoted me $6100 for re-piping the entire house and fixing the warped flooring. I sent my Memphis guy and I believe he charged me around $600 plus gas for the drive. The water leak was causing the flooring to warp. Both issues solved. Next was some branches in the yard from a storm. I hired a guy that charge me $450 to cut up and haul away. He wanted cash so I Zelle'd Katrina $450 + $15 (she wanted gas money). Hubby delivered the money, was late and only had $350. The tree trimer was pissed. The tree trimmer was half finished when he called me, sent a photo of the trailer full of branches and Katrina claimed, "he hadn't started yet". Had multiple excuses why late including the truck had a dead battery and pouring rain. I asked the tree guy if it was raining, he said "no" and that "...these people are sh#t". Next issue: Tenant said the A/C wasn't cold enough in the den. K sent me a photo with the intake vent covered with plastic. Claimed it was there before the tenant moved in and never questioned it. I told her to tell the tenant to remove it. "Claimed" her husband already went out and resolved it. Charged me $85 so I asked, What was the issue and what was the solution? I asked 3 times over a few days and she avoided the question. Then she accused me of suggesting she was lying. And the husband had almost no information on the A/C unit or how old it was, which was my main concern. I doubt if he even went out to the house. I still don't know what my $85 got me.
So, I'm looking for a new PM. Has anyone used Trihelm? They have good reviews, (but so did Evernest). Or, are there any other suggestions?
Thanks in advance.
Obviously I can't answer for everything you say they did, but I did talk to her briefly. I know, for instance, the $350 rather than $450 being delivered was a mistake which I believe was corrected. I know David charges $85 for a service call, so if you asked him to do anything minimal that would have been the charge. I've used property managers in Arizona and I know they used to charge me $35 just to call someone and that was some 30 years ago. I was grateful Katrina didn't have those kinds of charges. But keep in mind that David is just a handy man. For a more complicated job like floor warping and plumbing he would have gotten bids on. The plumber they got a bid from also did a major job on one of my houses and I saw how rotten the pipes were under the house. I understand your house is on Brockley. I know that neighborhood and all the houses I've looked at there had foundation problems. Are you sure that isn't part of your problem? I had a tree fall on one my houses during a rain storm last summer. He found someone to fix that roof for far less than the insurance company paid me, and they did a good job. I'm surprised you could get someone to come out from Memphis for jobs that only pay $140 or even $600. It's over 200 miles and a three hour drive each way! Something isn't adding up here.
Post: Unlicensed Property Management Company in Jackson Mississippi

- Investor
- Jackson, MS
- Posts 1,148
- Votes 764
Katrina (who owns Dove Realty) and her husband David, who often does handyman stuff are regular people who just do their job. Her fees are straight forward, no surprises. Sometimes David makes mistakes with repairs but I've never known them to try and cheat me. I've been working with them since I bought my first investment property 13 years ago.
Post: Is the need for affordable housing creating new markets?

- Investor
- Jackson, MS
- Posts 1,148
- Votes 764
It's all CA/TX/FL/TN , what is interesting is city like Loomis or Tomball is within 45min-1hr from the larger MSA it serves. Tracking these company movement is good way to track new economic activity.
Post: Buying rental property out of state while living in California

- Investor
- Jackson, MS
- Posts 1,148
- Votes 764
The problem is that Katrinas are going to become more and more frequent as time goes by what with global warming.
Post: Buying rental property out of state while living in California

- Investor
- Jackson, MS
- Posts 1,148
- Votes 764
Quote from @Kermaury Musgrove:
@Susan Maneck hey Susan, I have family in Jackson, Meridian, Hattiesburg, Ellisville, Philidelphia, Soso, Laurel etc. I am looking more at Gulfport, Biloxi, Jackson and some other regions of MS. I am just having some trouble starting out and the OOS way also.
I have only one thing to say about Gulfport and Biloxi. Remember Katrina.
Post: Buying rental property out of state while living in California

- Investor
- Jackson, MS
- Posts 1,148
- Votes 764
Quote from @Roger Flot:
Mississippi, like California and almost every other state, has several regions and sub regions and each has its strategies and gotchas and opportunities and watch-out-fors...
that said, step one is getting boots on the ground in the town/region/holler that you can trust. Establish your buy box and really get to know the territory in the specific area you are looking at and then trust, but VERIFY
Yes. During the Great Recession I found my two-story house which I had purchased from HUD for 72K was suddenly under water. I figured I could cry over that or buy up the neighborhood. I now own five houses on that street. Fortunately Kermaury has ties to Mississippi so it might well work.
Post: Buying rental property out of state while living in California

- Investor
- Jackson, MS
- Posts 1,148
- Votes 764
Quote from @Kermaury Musgrove:
@Jonathan Greene I have family that lives in Mississippi and I go out there or at least plan to go out there twice a year. The houses are much cheaper also to start off. I would like to flip and hold as I start and rent out the property and work my way back towards the West Coast as things take off (hopefully.) I also plan to flip and sale once I get thd ball Rollin.
Post: Everyone wants to buy a foreclosure until they get to see inside the property

- Investor
- Jackson, MS
- Posts 1,148
- Votes 764
Quote from @Rich Hupper:
The other funny one is when a first time buyer comes to me with their fha loan and says they want to find a "deal". Lets look at foreclosures, and short sales....... smh
Hey, that's why I like HUD homes. They tell you whether the house is in good enough shape for an FHA loan. I avoid the ones that aren't even if I plan to pay cash.