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All Forum Posts by: Rick Bassett

Rick Bassett has started 49 posts and replied 375 times.

Post: Tenant Applicants say the dumbest things

Rick Bassett
Posted
  • Property Manager
  • Greater New Haven, CT
  • Posts 377
  • Votes 433
Originally posted by @Sylvia B.:

Me: I'm sorry to tell you that you don't qualify to rent our houses.
Her: What? For what reason?
Me: Your previous landlords did not give a good recommendation.
Her: Could you at least call & talk to me about this? I do have references. I do not think you understand our situation. That should not always be the case we've had a very rough time...
Me: There is no reason for me to call. We will not rent to you.
Her: I just think that's unfair & everyone should deserve a chance especially if you knew who we were. We have never destroyed a house our rent is always paid. All we are trying to do is just better our family by finding something that fits us. If you knew our circumstances I think you'd understand as well.
[After several more texts my husband agrees to meet and talk with her.]
Today when they met he told her what the landlords said and of course she denied everything. They were making it all up and she could prove it wasn't true. She spent 30 minutes trying everything she could to get him to change his mind, and finally ended with, "So you mean to tell me that you're not even going to give me a chance to prove myself? To prove that I'd be a good tenant?"

Stand firm when you make a decision to reject, no means no.  There is no room for negotiation or any reason to meet/talk with them again. By having more conversations you (your husband) creates the opportunity to say something damaging that could give them fuel for a lawsuit again you and/or your friend (previous landlord).

Rick

Post: Death of tenant in rental house

Rick Bassett
Posted
  • Property Manager
  • Greater New Haven, CT
  • Posts 377
  • Votes 433
Originally posted by @Elaine Fawcett:

Amen! Happy ending for the kids, and for you. I really hope he gets his act together, but at least in the meantime the kids are safe and with family where they can grieve. That's just horrible. Whenever something like this happens, try to learn lessons. Is there anything you could have done differently or better? Doesn't sound like it in your case, but still doesn't hurt to try to learn from it. For instance, did you have emergency contacts on the lease? What would you have done if both had overdosed? Obviously DCF got involved, but did any older kids know your name and number and that they could call you in said emergency? Did you post your contact information where it was easily visible in the common area of the house in case of multifamily, or make sure neighbor had number in case of single family (sounds like this neighbor did have your number) - all good stuff for us to keep in mind. 

 Elaine, good points. The neighbors had our contact info and called us. The kids (all under 7) were too small to know what do with it. Personally, I never saw this coming as their was no indication of drug abuse, their references, credit and criminal all checked out, they were extremely polite and were paying a high rent in a premium property.

Rick

Post: Death of tenant in rental house

Rick Bassett
Posted
  • Property Manager
  • Greater New Haven, CT
  • Posts 377
  • Votes 433

Well yes, as we terminated the lease at the worst time of the year (Nov 1st). It's difficult to find tenants for this type of home (4 bed SFH) this time of year. So we converted the home to an AirBnB until this summer where do have a lease contract lined up for.

Post: Death of tenant in rental house

Rick Bassett
Posted
  • Property Manager
  • Greater New Haven, CT
  • Posts 377
  • Votes 433

A happy ending of sorts - I was able to convince the BF to move-out, which he did yesterday. Him and his druggie crew came with a U-Haul and cleared the place out and the house is empty.

Minimal damage to the place after just 4 months of occupancy. The downside for us is no rent for October or November.

An update on the kids: The grandfather came from out of state and reclaimed them from DCF and brought them back to their out-of-state home. The druggie father has lost custody for now.

Post: Tenant Applicants say the dumbest things

Rick Bassett
Posted
  • Property Manager
  • Greater New Haven, CT
  • Posts 377
  • Votes 433

Them: Is the rent is negotiable?

My standard answer: We would entertain an offer of more than the advertised price but certainly not less.

Post: Death of tenant in rental house

Rick Bassett
Posted
  • Property Manager
  • Greater New Haven, CT
  • Posts 377
  • Votes 433

Yep, the BF is on the lease. He is the one with the job.

Post: Death of tenant in rental house

Rick Bassett
Posted
  • Property Manager
  • Greater New Haven, CT
  • Posts 377
  • Votes 433

I've been a LL for many years and this morning I received that dreaded 4am call; "come to your property, there has been a murder" said a neighbor over the phone.

Well it turned out not to be a murder but an apparent drug overdose by the young lady of the house. Her boyfriend also appeared to be drugged up according to the police. He was taken to the hospital but he wasn't be arrested.

The young woman in her late 20's leaves behind 4 young kids, what a shame. DCF came to take the kids as the boyfriend was hospitalized and there were no in-state relatives.

I was very surprised as this is/was a very nice couple with good jobs living in one of our nicer single family homes.

What a mess.

I expect this to be a dicey situation, haven't had to deal with this before as a LL.

Any words of wisdom by those who have been there would be appreciated.

Rick

Post: First tenant death in rental home

Rick Bassett
Posted
  • Property Manager
  • Greater New Haven, CT
  • Posts 377
  • Votes 433
I've been a LL for many years and this morning I received that dreaded 4am call, "come to your property, there has been a murder" said a neighbor over the phone. Well it turned out not to be a murder but an apparent drug overdose by the lady of the house. Her boyfriend also appeared to be drugged up according to the police but he wasn't be arrested. Young woman in late 20's leaves behind 4 young kids, what a shame. DCF came to take the kids as the boyfriend was hospitalized and there were no in-state relatives. What a mess. I expect this to be a dicey situation, haven't had to deal with this before as a LL. Any words of wisdom by those who have been there would be appreciated. Rick

Post: Tenant moving mid-lease

Rick Bassett
Posted
  • Property Manager
  • Greater New Haven, CT
  • Posts 377
  • Votes 433
Originally posted by @Marc Jolicoeur:

Forfeiting Security Deposit to break the lease is a bit of a problem if there is any damage to repair. You can't keep their money for breaking the lease, or you will be shy in the money needed to fix up the place.

It's better to call it a lease break fee and ask for it to be paid immediately when they ask to break the lease. Then If they damage the unit before moving out, then you can also keep some of their security deposit.

This is what I put in my lease:

In Minnesota, you can use the Security Deposit to pay for any money owed to the landlord, and you must send a letter to tenant within 21 days of taking back possession.

I ask lease breakers to pay my fee and only at that point I will start marketing and showing the property. They are on the hook for rent through the date the new tenants move in and I will pro-rate the last month if the move-in date is not the 1st.  I also will set expectations with them that it typically takes 45-60 days to get a good tenant in, and will also set expectations about how many days I expect to need for doing the turnover work.

The $500 is a fair compensation for needing to market the property and to do several showings.  

If they give plenty of warning - like 45 to 60 days, this works out pretty well for all parties and its a fair resolution.

 Because they are giving us 60 days notice and we are showing the property, we get things fixed while they are still in there. Things they broke, they pay for. Wear and tear we take care of. This allows us to slot a tenant right after them, usually the next day with no rental gap.

People are generally grateful and cooperative when you let them out of their obligation and they tend to work with you. Our rental market is so hot that they would never have to worry about being on the hook for the balance of the lease.

Post: Tenant moving mid-lease

Rick Bassett
Posted
  • Property Manager
  • Greater New Haven, CT
  • Posts 377
  • Votes 433
This is our clause: In the event that the tenant wishes to break this lease early; the tenants agree: 1) they will give the landlord 60 days notice, 2) they will allow the landlord to show the property to prospective tenants with 24 hours notice 3) they will pay their rent for the entire time that they are residing at the property and 4) they will forfeit 50% of their security deposit as an early exit penalty We usually collect 2 months security deposit.