As mentioned, shockingly, there is no option to transfer a listing (as simple as it would be for Airbnb & Vrbo to create).What we do is get the guest contact information and booking details from the previous owner/host/property manager, and draft a message to existing guests from the previous owner/host/property manager, explaining the situation and asking the previous owner/host/property manager to send it to the guest then almost immediatly after we reach out to the guest following up ideally by phone. 

Most of the time a mailing address is provided, further Google search or private data bases may uncover phone or email. 

Eg monthly phone bill is the same if you live in a $500 or $2000 a month place.

Perhaps a phone call to talk through the deal is in order.

No more asking for emails, phone numbers or offering direct bookings.

This phone no matter where I’m at manages all of our locations.  

That will have last known phone number and current mailing address?

We dropped to my initial suggested price and phone rang off the hook and we got it leased to what I hope will be a great long term tenant.   

I’ve tried calling Zillow (but couldn’t find a working phone number) and emailed their customer service, but I haven’t received any response yet.I’m very concerned because in the past I personally experienced scammers reposting my property listing on other websites, pretending it was theirs and asking people for deposits. 

I don’t know why salespeople are so enamored with phone calls.