Property Management in Oshkosh, WI recommendations

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I'm looking for recommendations for property management companies in the Oshkosh area.  I've seen a few recommendations for Blue Frog Property Management, but would like to connect with someone currently using them.  Specifically someone who has switched from another property management company.  I would like to know the reason why you switched, and how that has affected your rental.  I looked a little into Blue Frog and see they charge lease fees, while others do not.  Wondering if the additional fees are really worth it?  If they really are a superior property management company I would think they would be, but I don't want to end up down the same path I currently am.  Look forward to hearing your recommendations.

Unfortunately I have not used Blue Frog in the past but from when I was researching they came in 2nd place and I have them as a fallback option in case something happens with my current property management company (always have a plan B haha). I use Titan Property Management and have been happy with them. Most PM companies in the area charged lease fees that varied if I remember correctly. I would say if you have to pay a little more for a good PM company it is definitely worth it. Getting the right tenants in place and making sure the property is filled and taken care of properly is critical. 

When I was in your situation I interviewed a couple PM companies in the area, you can google "Questions to ask property managers" to give you a good idea of what you should be asking and watching out for. 

You can start by going to www.narpm.org and search their directory of managers. These are professionals with additional training and a stricter code of ethics. It's no guarantee but it's a good place to start.

1. Ask how many units they manage and how much experience they have. If it's a larger organization, feel free to inquire about their different staff qualifications.

2. Review their management agreement. Make sure it explicitly explains the process for termination if you are unhappy with their services, but especially if they violate the terms of your agreement.

3. Understand the fees involved and calculate the total cost for an entire year of management so you can compare the different managers. It may sound nice to pay a 5% management fee but the extra fees can add up to be more than the other company that charges 10% with no add-on fees. Fees should be clearly stated, easy to understand, and justifiable. If you ask the manager to justify a fee and he starts hemming and hawing, move on or require them to remove the fee. Don't be afraid to negotiate!

4. Review their lease agreement and addendums. Think of all the things that could go wrong and see if the lease addresses them: unauthorized pets or tenants, early termination, security deposit, lease violations, late rent, eviction, lawn maintenance, parking, etc.

5. Don't just read the lease! Ask the manager to explain their process for dealing with maintenance or problem tenants. If they are professional, they can explain this quickly and easily. If they are VERY professional, they will have their processes in writing as verification that it is enforced equally and fairly by their entire staff.

6. Ask to speak with some of their current owners and current/former tenants. You can also check their reviews online at Google, Facebook, or Yelp. Just remember: most negative reviews are written by problematic tenants. The fact they are complaining online might be an indication the property manager dealt with them properly so be sure to ask the manager for their side of the story.

I hope this basic guide helps. If you have specific questions about property management, I'll be happy to help!

I purchased a property in February that was managed by Blue Frog. I took over the management myself. Tenants did not like them at all! They didn’t have keys in the lock box when looking at properties. Didn’t turn over half the keys. Good luck!

@Daniel Monk   So far my experience with them has been much better than the previous property manager I had.  I've still had some issues, but after an honest phone call with them I feel things have greatly improved.  I only have one duplex with them and feel the attention they gave addressing my concerns was excellent, which I really appreciated.  To date I have decided not to expand in that area, but may in the future.